What is X-Cart?
X-Cart is not only open-source but also offers a premium model which means you can pay according to the built-in features you want. It is built on the PHP platform offers you the lifetime license.
Its feature list is quite impressive, but upgrading can be a little expensive. If your store is performing well then, it’s a good option. There’s an ample room for you to customize in this platform if you have the time and knowledge of HTML.
REVE Chat integration with X-Cart
To place REVE chat on your X-Cart store, follow the below mentioned instructions:
- Go to Admin > Module then click on Upload add-ons button
- Browse for XC-ReveChat-v5_2_0.tar and click File will be uploaded and X-Cart will rebuild the application. It may take several minutes.
- After the build was successful you will find REVE Chat Plugin in the module list.
- Check the “Enable” checkbox if not checked. And then click It will again build the application and will take several minutes.
- If the “Enable” button is checked then click on “Settings”.
- A form will appear to sign in or sign up for REVE Chat. Please fill the form and submit. After sign-in is successful the REVE Chat widget will be available in web pages.
Benefits
- Live chat add-on by REVE Chat enables an X-cart powered eCommerce store to provide instant assistance to website visitors in real-time.
- Integrating live chat add-on in the website, mobile app and social media channels make the process of communication easier and faster.
- Customers love live chat app integration on an eCommerce store as it reduces their query resolution time and hence boosts the customer satisfaction rate.
- A live chat plugin can also be used to provide customized offers to website visitors on the basis of their previous interactions and location.
- A good live chat widget like REVE Chat also gives the insights on visitor footprints to chat agents. It helps the agents in analyzing the customer journey and provide better support.
