Train your bots with the frequently asked support related queries by the customers. Engage your customers with bots and make chat conversations quick and effective.
Let your bots handle the information based queries and if it becomes complex handover to the right agent. Complex conversations need human involvement in order to understand and resolve it in the first contact.
Design and build your own bot with intuitive visual flow builder to suit your business requirements. Let your teams build customer support or sales bots instantly without any coding skills.
Set up your sales questionnaire to convert your website visitors into potential prospects and send them to the right sales representative for further follow-up. Sales bots act as your virtual assistant to ask the right question and qualify leads for your sales team.
Let your customers book the items without any human intervention with REVE Chat’s chatbot. Collect orders and other customer information automatically with bots right on your website and enhance the overall customer’s experience.
Analyze all the chat conversations handled by your bot. Measure the accuracy of the responses provided by bots to customers. With bot analytics, measure your bot performance to measure the growth of your business.
Chatbots generate more qualified leads automatically by answering visitors questions, changing the replies based on user behavior.
Deliver 24×7 instant support with chatbots to handle all customer queries equally to boost sales & lead generation of your business.
Let chatbot effortlessly handle all the information based conversations on the first go. It helps to reduce common help desk tickets and focus your team to work on more important support issues.
Provide instant answers to all the support related questions and connect them with your knowledge base including answers to common customer queries or transfer them to the correct agent for assistance.
REVE Chat’s chatbot allows you to build and customize your bot design as per your business needs. With zero coding, allow your team to create their own bot and put it to work in no time for better customer engagement.
Let chatbots handle a higher volume of conversation without affecting your customer support performance. You can easily scale your sales an customer support efforts by deploying chatbots to work for you 24×7.
Scale your customer support to deliver round the clock service to your visitors and customers with support bots. Self customer service helps to resolve simple answer themselves using bots.
Train your bot for customer chats by adding general FAQs and answers. The chatbot on your website answers the common customer queries instantly.
Integrate your customer information and chat conversations to your CRM automatically so that the sales team can easily access and improve chances of sales conversions.
Advanced reporting helps to understand how your team or agents have been performing with metrics such as first response time, average resolution time or also understand the customer metrics such as total visitors, missed conversations.
Bots easily interpret customer’s queries and offer quick replies that make them satisfied. Getting their basic questions answered immediately by a chatbot improves your customers’ satisfaction.
REVE Chat’s chatbots connect to your sales team’s to check availability and book meetings automatically once the lead is qualified.
Bots respond accurately to the inputs of the customers and deliver authentic conversational experience. Route chats to a human rep at the right time in order to deliver humanized support to the complex queries.
Bots can provide answer flawlessly and offer smart solutions by interpreting customers queries easily. If bots are unable to understand any query it will be routed to the best human representative.