[Announcement] Continue your conversations from other channels to Website seamlessly with Co-browsing by Code
Interact directly with your customers on the website or mobile apps in real time with live video chat solution.
Empower your team to record video conversations for better productivity and quality assurance.
Add live video chat to your iOS and Android apps by using REVE Chat’s mobile SDK.
Collaborate with your customers and help them to resolve issues faster by combining live video chat & co-browsing.
Connect with your online customers for real time sales and support assistance. Assure faster resolutions with video chat software that helps in converting website visitors to loyal customers.
Learn more about Live chat
Allow your support team to record the voice and video conversations for quality assurance. The chat recordings can be used for training your agents to deliver outstanding customer support.
Integrate REVE Chat Developer API and engage with your customers. Deliver real time support assistance to them with video and voice chat to enhance the customer experience.
Learn more about Devloper API
Be where your customers are and deliver an integrated experience. Streamline all the conversations across all channels and engage customers with video chat and co-browsing to deliver consistent support.
Leave internal comments for other agents to review the conversation and follow up further. Adding insights into the queries is helpful for internal reference and enhancing customer support conversations.
Gain valuable insights about your customer journey to engage them better with video chat. Analytics helps you support customers proactively and improves sales conversions.
Learn more about Customer analytics
Identify your customer issues in the first interaction and deliver real time resolution with video and voice chat solution. Reduce the number of touchpoints drastically in the first go itself.
Face to face chat encourages personalized conversations that build credibility. Video & voice chat instantly connects with customers and save them from dropping out.
Strengthen your customer relationships by exceeding their expectations with faster resolutions via personalized conversations. Video chat software assures real time communication that enhances business connections.
Learn your customer issues effectively with the help of the best video chat software. A significant increase in the first call resolution and a reduction in average call handling times increases sales conversions.
Customize the look and feel of your live chat widget to match your website branding. Help your visitors to navigate your website with personalized welcome messages followed with business information.
Allow specific domains that are authorized for live chat conversations. Filter out the junk conversations effectively by creating a list of trusted domains.
Create predefined responses for the FAQs to deliver faster and consistent responses. Canned answers help to speed up conversations by sending instant answers and improve agents’ productivity.
Target your website visitors and customers with the right personalized trigger messages at the right time to boost your conversions. Customize your customer engagement by sending automatic invitations based on demography.
Route the chats automatically across the right teams to deliver effective information to your customers. Deliver a better support experience to your website visitors by efficient chat distribution.
Provide online remote support to your customers at a single click anytime anywhere. Control your customer’s browser with live engagement tools and make conversations effective and meaningful.
Render comprehensive details about your product features & functionalities with live video chat. Product demos help customers in making buying decisions that have a positive impact on conversions.
Using voice and video chat for interactions allows having friendly conversations that strengthen the bond with customers. Happy customers turn to be loyal customers with higher lifetime value (LTV).
Significantly improve your team productivity KPIs by using video chat for customer service. Live video chat helps in reducing the number of touchpoints by improving first contact resolution.