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Live Video Chat Solution for Customer Support and Sales

Add a human touch to your online customer support and boost sales with REVE Chat’s voice & video chat software

Easy Setup. No Credit Card Required.

Video Chat Software for Better Customer Support & Sales

Video & voice chatVideo & voice chat

Let your customers have voice & video chat with one click for live customer service and sales assistance.

Co-browsingCo-browsing

Interact with your customers screen in real time to resolve queries through meaningful conversations.

Secured live chatSecured live chat

Provide real time help to your website visitors and customers with a modern live chat messenger.

Mobile SDKMobile SDK

Add video and voice chat to your iOS and Android apps by using REVE Chat’s mobile SDK.

Video chat with your customers for live customer service on websites or apps

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Live video chat customer service for call centers

Deliver personalized customer support and improve first contact resolution rate (FCR) with REVE Chat’s voice & video chat software

Live chatLive chat

Live chat enables you to connect with the customers whenever they need. Assures quick resolution to the customers, builds trust through personalized chat sessions, and convert website visitors to loyal customers.
Learn more about Live chat

Screen sharingScreen sharing

Effectively collaborate with the customers for productive training and support. Guide customers remotely anywhere at any given time. Enables better understanding to customers by sharing screen with the agents.
Learn more about Screen sharing

Developer APIDeveloper API

Integrate REVE Chat Developer API and start chatting in just a few clicks. Deliver better customer engagement with chat functionality and improve customer experience.
Learn more about Devloper API

Omni channel supportOmni channel customer support

Create an integrated customer experience no matter how or where your customer reaches out. Provide unified customer support under a single platform by streamlining all the conversations across different channels. 

Learn more about omnichannel support

Visitor NotesVisitor Notes

Leave internal notes or comments for other agents to review the conversation and further follow up. Add meaningful data about customer query for internal reference with your other team members.

Customer analyticsCustomer analytics

Gain insights about your customers like from where is the visitor coming, total time spent on a particular page, most visited pages, previous chat history.
Learn more about Customer analytics

Make customer engagement personalized with live video chat solution

Deliver real time customer support with video chat & voice chat solution. Bring video chat customer support to your contact centers for live assistance.

Multichannel customer support

Faster resolution time

Attend your customers quickly by identifying the problem and resolving them in minimum time. Customers look for quick response and prefer one-on-one help offered by video chat.

Offer personalized voice and video sessions

Get in touch with your customers instantly and guide them in quick decision making. Video chat helps in personalizing the sessions and save customers from tripping out.

Build deeper relationships

Exceed your customer expectations by personalizing conversations with customer engagement solutions. It develops trust in customers and builds long lasting relationships with your business.

Boost your sales conversions

Accelerate your business sales conversions by guiding your customer throughout the buying journey. Good customer experience develops trust and loyalty among customers opening scope for future sales.

Assist customer in real time

Increase customer satisfaction and boost sales with video chat solution

live chat

Bring customers closer with video chat solution. Best suited for contact centers.

Power your customer support with video chat tools to for an interactive in-person experience

BrandingBranding

Customize your live chat widget to match your company’s branding and help your visitors to navigate your website. Set personalized welcome greetings and pre-chat messages with your branding and business information.

Team productivityTeam productivity

Improve team efficiency and productivity with video chat, live chat, and co-browsing software. It improves the first response time, boost customer satisfaction and overall customer experience.
Learn More about Team Productivity

Trusted DomainsTrusted Domains

Prevent unrestricted access to your chats and allow chats from the domains are authorized and trusted by you. Restrict the access from domains which are not authorized to stop anyone from any misconducts.

Canned ResponsesCanned Responses

Set predefined responses for the commonly asked questions by the customers. Canned responses can be used during the chat sessions to improve the quality of customer service and overall response time.

Auto TriggersAuto Triggers

Trigger right messages to your customers at right time. Analyze the customer’s journey and send personalized messages based on it.

Intelligent routingIntelligent routing

Make customer conversations effective with advanced chat routing options for your agents and teams. Deliver a better experience to your website visitors by efficient chat distribution.

What is video chat software for customer support?

Provide customer service on the go with voice and video chat solution. REVE Chat provides
complete suite of live engagement tools to deliver better customer support

Collaboration with visual engagement tools

Remote support on the go

Provide remote support to your customers at a single click anytime anywhere. Take control over your customer’s browser with live engagement tools and assist effectively in real time.

Product demos for customer onboarding

Make your customers aware of the in-depth details about the product such as functionalities and features. Product demos have a positive impact on sales.

Develop trust and loyalty

Customer interaction with video chat builds trust, improves sales and gain repeat customers. Sustain your customer loyalty for more referrals.

Efficient team management

Provides seamless customer service by reduced drop rates of help desk tickets. to improves the team KPIs as customers do not need to raise support.

Onboard your customers with personalized walkthroughs

Live video chat solution for conversational customer service

Give your website visitors and customers a better way to engage with REVE Chat’s voice and video chat platform

Best customer experience starts with
personalized relationships

Onboard your customers and help them to navigate your
solution with video chat solution

Get StartedRequest a Demo

Easy Setup. No Credit Card Required.

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