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Connect with your customers in real time with digital engagement, without any need of download and installations. Incorporating the visual interaction with video chat and co-browsing develops a personal connection and improves customer satisfaction.
Seamlessly engage your customers over their preferred channels and provide the best omnichannel customer experience. Improve your team productivity by reducing the response time. Gain valuable insights into your customer journey and be available round the clock.
Handle live chat conversations 24×7, with chatbots to provide quick answers to customer queries, proactive customer interactions and increase sales conversion with effective customer engagement.
Customize your live chat widget that complements your website. Set personalized greeting messages and send right messages based on customer journey.
Provide live engagement functionality to your iOS and Android apps by using REVE Chat’s mobile SDK. Deliver real time solution from anywhere anytime.
Use preset responses for the common customer queries used during the chat conversations to improve the quality of customer service and overall response time.
Gain in depth information about your website visitors and their activity. Based on the analytics you can proactively message them and engage in a meaningful conversation.
Manage only those specific domains that are certified and authorized for chat and restrict access to your chats to the unauthorized domains.
Monitor all the chat conversations between your website visitors and support agents in real-time. Measure the impact of your customer service and improve the productivity of your agents.