[Announcement] Continue your conversations from other channels to Website seamlessly with Co-browsing by Code
Chat with your website visitors and customers and deliver support in real time with live chat apps.
Resolve your website visitors and customers queries in real time with video & voice chat and co-browsing.
Provide unified support in real time to all the customer conversations over website or Facebook messenger.
Deliver high level in-person customer service by demonstrating solutions in real time. Video chat offers an interactive experience to customers by instant resolution through personalized contact.
Allows customer service agents to have a real time view of the customer’s browser to guide them through your website. Efficiently support your customers in their buying journey by instant query resolution with co-browsing.
Create pre-chat surveys with live chat apps to collect visitor information before chatting with them. Collect customer feedback at the end of the chat and gauge customer satisfaction.
Distribute your chats efficiently across right agents across different departments in order to deliver a better experience to website visitors. The advanced chat routing options make customer conversations effective.
Add tags to specific chats to organize and sort them. It helps you to filter specific chat transcripts for your reference. Identify the topic of the live chat conversation with chat tags.
Easy website visitor tracking with REVE Chat. Track and engage your visitors in real time and offline by triggering proactive messages. Engaging customers with meaningful chats boost your live chat sales conversions.
Manage all your chat conversations and customer data securely across REVE Chat’s web and mobile apps. Where you are on your desk or on the go, your team can support customers in encrypted security with live chat apps.
Connect and communicate with your users by sending real-time updates as well as remainders with push notifications. Increase conversion rate by sending timely messages.
Reach your customers across the web and mobile to start a conversation. Live chat app helps you to interact with customers to provide real time assistance and increase customer satisfaction.
Live chat application connects you with your website visitors to know the problem in real time. Make customer interactions visually engaging with video chat and co-browsing software.
Ease the sales support follow up process for your team members by adding internal comments about your conversation. Visitor notes help with better customer engagement and more sales conversions.
Canned responses can be used for frequently asked questions by the customers in order to deliver a faster and effective response. Pre-set answers reduce the total response time and make the chat meaningful.
You can handle the specific domains that are certified for chat conversations. Access is restricted to unauthorized domains.
View the chat conversations and monitor your team effectiveness in handling chats. Know how promptly they are answering customers queries to deliver better customer service.
Analyze your visitor’s journey to gain insights in order to trigger a right and timely message. Personalized messages help in engaging the customers better and improve the chances of conversion.
Ban your website visitors form initiating chat requests in case they are being abusive. The ban only prevents the visitor from using the chat widget, not from your website.
Get in touch with your customers on the go and deliver instant solutions. Make chat conversations effective and deliver superior customer service with best live that support apps.
Gain in-depth details of your website visitors and use the insights to engage them efficiently. Send proactive triggers for real time customer engagement to increase sales conversion.
REVE Chat allows instant integration with various tools such as CRM, E-commerce, CMS for easy work automation for customers and increases productivity.
Connect with customers across the website, messaging apps, social media in real time and deliver unified support under one platform. Deliver quicker and accurate answers with best live chat applications for customer service