Introducing a new way to guide your customers and provide real time support with Co-browsing
Provide live chat assistance to your website visitors to convert them into leads and sales conversions.
Make sales demos effective with face to face video chat and improve sales engagement.
Co-browse with your website visitors in real time for your sales, support, marketing or product onboarding.
Interact with your customer’s screen to get an instant view of the customer query and provide the right answer.
Engage your website visitors with live chat to drive sales conversions
Manage all your customer conversations across different channels like the website, Facebook messenger, messaging apps under a unified platform in order to deliver real time assistance over their preferred channel.
Convert your chats into leads directly into your CRM with REVE Chat’s ready integrations. REVE Chat’s developer API helps to boost your sales productivity and follow up the process with better sales engagement.
Distribute chats to the right departments agents in order to provide quick answers to the customer queries and enhance customer conversation. Provide real time support by routing chat requests effectively.
Gain insights about your customer behavior and send a personalized message to engage customers. Based on the journey start a proactive chat with the customer to improves the sales process.
Track your customer data and personalize your communication by learning more about them. Viewing visitors activities help your agents to collaborate with them in real time.
Add internal comments or notes about your conversation so that other team members can follow up for any sales support. Notes help in better customer engagement by resuming the conversation based on the previous interaction.
Understand your visitor journey as they move through your website. With proper visitor analytics, agents can provide customized support and offer for more sales.
Provide better sales assistance in real time with video chat. Engage with them through voice or video chat to provide a personalized demo and convert them into leads.
Co-browsing provides real time assistance to customers in an interactive manner. You can solve your customer’s queries using co-browsing and improve real time interaction.
Routing the chats to the support and sales agents across the right departments helps to fix customers queries and issues instantly. Enhance the quality of query handling process of customers and reduce customer waiting time.
Customize your live chat widget that matches closely to your website branding. Welcome visitors with customized greetings that engage them effectively and provide better live chat experience.
Improve the productivity of your sales and support team with live engagement tools. Deliver better customer engagement by handling customer queries in real time.
You can handle the specific domains that are trusted or authorized for chat conversations. Access is restricted to unauthorized domains.
Save the responses for frequently asked questions by the customers and use them during the chat conversations. Make conversations effective by raising the chances of sales and reduce the response time.
Send a customized message your website visitors based on the customer journey that provides insight about their interests and behavior. Hitting the right message at right time provides better customer engagement.
With REVE Chat’s Developer API, deliver better customer engagement with in-app messaging support and improve sales conversion.
Provide additional information about your products and services to make customer onboarding process seamless. Better clarity about the product enhances the customer experience.
Deliver instant support and guidance to customers related to sales or support. Providing quick solutions without making customers wait improves develop a long lasting relationship with your business.
Interact with your customers in a friendly and favorable manner based on their journey. Personalized conversations make customer engagement more effective and improve sales.
Engage your customers with personalized conversation by listening to their problems and provide an effective solution. The friendly interaction builds trust and loyalty in customers and increases conversions.