Provide real-time sales assistance to your website visitors and start sales conversations with the right triggers.
Get all the visitors details as they move through your website. With proper visitor analytics, your agents can give customized support and offers.
Use video chat to provide better sales assistance in real-time. You can initiate conversation with website visitors with automated targeted messages at right time on right pages.
This feature provides a sense of immediacy, even if the interaction takes place remotely. Companies will be able to create transparency and improve the trust level. Sales conversion becomes much better, especially when the whole customer journey is supported by voice and video communication.
Co-browsing provide real-time assistance to your clients in a very personalized way. You can easily solve your customer’s queries using co-browsing feature. Video chat along with co-browsing brings the best of the both worlds to use live chat for sales and conversions.
REVE Chat allows routing conversations to the specific department. Chat assigned to a certain department appears only in the queues of agents in that department. It helps to increase the quality of query handling process and reduce customer waiting time.
Provide real time assistance to your website visitors and convert them into leads for sales follow up.
Live chat for sales helps to provide real-time assistance to your prospects so that they can make decisions faster, even if you are a small business or a large enterprise.
Video and voice chat gives the opportunity to build a meaningful relationship between the customer and the agent. With Voice and video chat feature you can save you time and boost the level of customer engagement. Both video and voice chat feature can be activated in just one click. There is no download and extension require for this feature.
Send customers to the agent that is right for their needs at specific points in their journey. Routing is done on the basis of query request, priority and more on real online behavior.
Co-browsing gives you an opportunity to interact with your customer’s web screen in real-time. Guide customers from product selection to checkout process in just a second. The whole co-browsing process, improve the onboarding experience.
Assign your agents to handle chats for the particular department only. It will also allow you to filter chat archives and reports to show data for those groups. The best part of department management is that you can easily distribute work, increase effectiveness and decrease waiting time.
Track your visitors footprint to understand the pattern that how they are interacting with your website. This real-time insight improves the sales process from every moment they join your website. You can analyze the path of your visitors and determine whether the engagement rate is high or low.
Customer profile feature helps you to keep track of all customer data and personalize your communication by learning more about them. View your visitors’ activities and help your agents to collaborate with them.
REVE Chat integrates with business apps you use daily to provide real time
live chat assistance
No Credit Card Required. Easy Setup