Social Media has created its own space in the minds of consumers. Seeing this, a lot of brands also have got attracted towards social media to reach out to their audience. In fact, it is one of the biggest channels to make your business stand out and to reach a wider audience. But the problem […]

  One of the most important tools associated with great customer engagement is an excellent support system. Nowadays businesses don’t reply on the traditional support channels like phone or email for replying to customer queries. Customers need instant assistance and providing real-time support is possible via live chat software. Being a widely accepted customer engagement […]

  What is a Chat Tag? Being one of the best live chat features, chat tag helps you to filter specific set of customer chat transcripts for your reference. In simple terms, tags are the words by which you can identify the topic of a live chat conversation. It will help you to segregate chat transcripts […]

  Before discussing about some of the most popular strategies for increasing mobile app engagement, let’s have a look at the below mentioned statistics.   26% of installed apps are abandoned after the first use. —Google Click To Tweet   Overall app retention drops to around 11% within a week of install. Click To Tweet […]

With every year passing by, we’re witnessing more and more small and medium businesses coming online. And this is the reason why e-commerce is expanding at a great pace. With expected sales to reach $5 Trillion this year, I’ve no doubt that it will become the largest sales channel in the coming years. Many organizations […]

  About cs.cart cs.cart is a customizable PHP shopping cart software that allows you to focus on your business not the technology. It has several advanced features for managing your e-commerce business with maximum comfort and ease. Its user friendly admin panel enables you to modify the online store as per your choice like changing […]

  Based on m-commerce predictions from Goldman Sachs and population projections,United Nations, ‘in 2018, 14.4% of the 7.56 billion people on earth will make at least one purchase on a mobile device.’ By just looking at the figure,  you will understand that in very near future, mobile commerce will entirely overtake the desktop purchases. Nowadays, people […]

  About WHMCS WHMCS is a well-known web hosting automation platform for business. It handles the whole customer life cycle ranging from signup to provisioning and offering support. Basically being a centralized platform, it helps the web hosting businesses to manage their overall operations in a much more efficient way.   Adding REVE Chat on […]

  Nowadays, most of the companies are busy in making their support service facility as perfect as possible as it is considered to be the highest badge of merit among customers. For them, customer support is even more important than product quality and low pricing. Companies are trying to take it to the next level, […]

  Give your live chat agents the power to provide instant customer support from anywhere. REVE Chat has recently launched its Android mobile app with which your team can live chat with customers who are on your website, Facebook company page and through Viber even while on the go.  In short, it allows to manage the […]