REVE Chat Blog

Welcome message examples

12 Successful Welcome Message Examples for Customer Onboarding

by Snigdha Patel Customer Engagement , Customer Experience

Chatbot best practices

Chatbot Best Practices: Learnings, Insights and Examples

by Snigdha Patel Best Practices , Chatbots

Customer touchpoints

How to Identify Customer Journey Touchpoints (and Why It's Important)

by Snigdha Patel Live Chat

Chatbot for Lead Generation

The Essential Guide to Use Chatbots for Lead Generation

by Snigdha Patel Chatbots , Lead Generation

omnichannel vs multichannel

Omnichannel vs. Multichannel: What is The Difference?

by Snigdha Patel Live Chat

How-to-handle-customer-complaints

How to Handle Customer Complaints Effectively: 11 Tips

by Snigdha Patel Customer Experience , Customer Service

Importance of customer complaints

What are Customer Complaints? Why are They Important for Business?

by Snigdha Patel Customer Experience , Live Chat

customer service chatbots

How Chatbots are Transforming Customer Service with AI

by Snigdha Patel Chatbots , Customer Service

Improve customer satisfaction

12 Actionable Strategies to Improve Customer Satisfaction in 2020

by Snigdha Patel Customer Experience , Customer Satisfaction

Customer expectations

10 Proven Strategies to Manage and Exceed Customer Expectations

by Snigdha Patel Customer Expectations

recording customer service calls

9 Ways to Use Call Recordings (Voice & Video) to Improve Customer Service

by Snigdha Patel Customer Service , Video chat

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