Observing and understanding people and how they interact with products and services provides a solid foundation for any business. That’s y businesses need to focus on customer experience to set themselves apart from their competitors. To improve customer experience it is important to maintain the healthy relationship with your customers. No doubt that customer […]
Nowadays, increasing your conversion rate is become crucial because of high level of competition. Having a good conversion rate is the foundation of high sales volume. No matter whether you are running a small or large organization, it becomes very important to improve web traffic through the conversion optimization strategy. If you are much familiar […]
We are proud to announce to everyone that our REVE Chat software has been recognized with two awards by CompareCamp, an independent SaaS review website committed to assist businesses in selecting an ideal software for their needs. Specifically, we received the Great User Experience award, which is a testament to the design of our live […]
Virtual teams can be a great resource for business because teams can be comprised of members who have the expertise and talent that may not be available within the organization’s walls, the same city or same time zone. However, effectively managing remote teams can be a challenge for those managing them. Some facts about remote […]
Email is one of the most important form of professional communication in the business world. They are fast, easy and convenient – but they have to be done appropriately and professionally. Business email etiquette impart professional impression when sending an email for communication purpose. Inappropriate email etiquette can negatively impact on perceptions of professionalism, […]
Today, customer experience has gone to the next level of change due to the abundance of technologies and social media interactions. Gone are the days when customer experience is not considered a major concern of telecom companies but telecom companies are focusing on delivering uninterrupted telecom customer service to their users. This is the changing […]
What is better approach than capturing a new customer? This may seem a tricky question. The correct answer to this question is retention of existing customer! It is always emphasized that, grab a new customer. But, it is important to understand that building new customers is “expensive” than retaining existing customers. What exactly is customer […]
The growing influence of social media cannot be overlooked by businesses of today. Different social media platforms eventually generate leads for your business and transform interested prospects into loyal customers. No wonder that social media lead generation is an art and to understand this art, one has to be an artist and learn this unusual […]
Now days the growth of messaging app has been faster than everyone’s expectations. The main reason behind this is potential for messaging as a platform is virtually unlimited. In the enterprise messaging space, business messaging apps like Slack offer more than basic workforce communication. Especially for business better communication messaging apps work like a fuel […]
Taking feedback from customers is very effective way to ensure that branding and marketing are directed towards right direction. It is important to keep in mind that brand is the main asset of company. Brand drives loyalty with customers which lead to generation of revenue. Customer feedback is one of the primary drivers of long-term […]
