Don't Miss Your Facebook Comments & Messages

Easily and efficiently manage all incoming conversations on Facebook comments, messages along with website chat in one platform

81%

of businesses prefer marketing their products and services on Facebook

1.9 million

users potentially reach out to Facebook ads

72.4%

is the total active user base of Facebook’s global advertising audience

0.27%

is the rate of average engagement per Facebook post

Streamline All Customer Conversations Across Web & Facebook

Allow your customers to reach out to you via Facebook platform through messenger or posts and deliver prompt support

Grow Sales

Acquire more customers with Facebook messenger and comments. Convert your Facebook chats into leads and sales.

Social Support

Engage your customers and deliver better social support with Facebook messenger and comments.

Omni Channel

Communicate with your customers across Facebook comments, messenger and website chat in one place.

Brand Awareness

Turn every conversations on Facebook, across comments and messages, to nurture customer relationships.

Built for Sales and Support on Facebook

REVE Chat adds a suite of support and sales tools on top of Messenger and posts to turn Facebook into a business messenger. Benefit from support and sales features like routing, assignment, status and topic tagging, live translation, analytics and more.

Omni Channel Messaging

Whether its website chat, Viber, Telegram – all customer messages arrive in your REVE Chat inbox, so your team can work without switching between channels..

Make Social Customer Service More Conversational With Facebook

While your website is the best place for starting conversations with your customers, Facebook Messenger is optimal for staying in touch

Social Analytics

Measure your customer conversations across Facebook messenger channel to measure the team performance and KPIs for social customer support.

Tags

Assign appropriate tags to your conversations to better understand your customer’s queries. Provide effective customer support by reaching out to the tagged chats.

Greetings

Welcome greetings help to build good relationships with customers. Set personalized messages to start conversations in a more engaging and friendlier way.

Chat Routing

Route your Facebook messages to the right agents based on your team requirements to improve productivity and reduce your resolution time. Routing also helps to improve the customer service experience.

Department Management

Effectively distribute all the chat requests to the agents across the right departments. Provide quick assistance for sales and support queries and boost customer satisfaction.

Customer Analytics

Gain insights about your customers to learn more about their behavior to provide better engagement by sending a right, timely personalized message. Engaging customers through meaningful conversations improve sales conversions.

Social Media Customer Service

While your website is the best place for starting conversations with your customers, Facebook channel is great for building relationships.Combine the power of Facebook posts and messages and mange their conversations across all social channels in one platform

Effortless Communication

Enhance your Facebook communication across posts ad messenger. With REVE Chat, expanding your customer communication to more messaging channels is seamless.

Facebook Messenger for Social Customer Support

REVE Chat’s omni channel messaging platform allows you to grow, engage and support your customers across social media

Deliver Customer Support Across Social Media

Grow your business by providing customer support over social media channels to answer customer queries instantly. Reach out to your customers across their preferred channels and improve customer experience.

Measure Your Social Media Performance

Understand and engage with your customers with Facebook messages. Measure your social customer support performance on Facebook with key metrics such as first response time and total conversations.

Respond Faster to Your Customers

Assist your customers with instant solutions to their queries by responding on their preferred channel. Use canned messages for the frequently asked questions to save time and answer customer queries faster.

Build Customer Loyalty

Deepen relationships with customers through right assistance and support over desired channels. Make your business feel more direct and personal to your customers through Facebook messages.

Easy Integrations with 30+ Tools

Connect REVE Chat with your favourite third party tools that help your business to grow.

View All Integrations
Start Using REVE Chat Now!
Copy link
Powered by Social Snap