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Facebook Messenger for social
customer service & support

Connect with your customers on Facebook Messenger
for social customer

Easy Setup. No Credit Card Required.

Facebook Messenger for social

Social customer supportSocial support

Engage your customers and deliver better social support with Facebook messenger.

Omnichannel platformOmnichannel platform

Streamline customer conversations across social media, web and messaging apps under one platform.

Lead generationLead generation

Convert your Facebook chats into leads and sales. Acquire more customers with Facebook messenger.

Brand awarenessBrand awareness

Give your customers another way to reach out to you through Facebook messenger.

Streamline your social customer support with Facebook messenger

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Deliver great customer experiences with Facebook messenger

Engage and support your customers on Facebook with REVE Chat’s multi channel social messaging platform

Social analyticsSocial analytics

Measure your customer conversations across Facebook messenger channel to measure the team performance and KPIs for social customer support.

TagsTags

Assign appropriate tags to your conversations to better understand your customer’s queries. Provide effective customer support by reaching out to the tagged chats.

GreetingsGreetings

Welcome greetings help to build good relationships with customers. Set personalized messages to start conversations in a more engaging and friendlier way.

Visitor NotesChat routing

Route your Facebook messages to the right agents based on your team requirements to improve productivity and reduce your resolution time. Routing also helps to improve the customer service experience.

Omni channel supportDepartment management

Effectively distribute all the chat requests to the agents across the right departments. Provide quick assistance for sales and support queries and boost customer satisfaction. 

Customer analyticsCustomer analytics

Gain insights about your customers to learn more about their behavior to provide better engagement by sending a right, timely personalized message. Engaging customers through meaningful conversations improve sales conversions.

Make social customer service more conversational with Facebook messenger

Give your customers another way to reach to you for customer support with Facebook messenger 

Multichannel customer support

Improve customer experience

Engage your customers across different channels and deliver instant support in real time using live engagement tools to make meaningful conversations.

Be where your customers are

Provide better engagement to your customers over their preferred social channel to make effective conversations. Engaging with customers without switching channels delivers better customer experience.

Integrate multiple Facebook pages

Integrate your multiple Facebook pages and manage your customer conversations effectively. Manage multiple brands and conversations on your facebook with REVE Chat’s omni channel platform.

More sales conversion with Facebook messenger

Boost sales conversions by providing better customer engagement across customers preferred channels. Connect with your customers using Facebook messenger, any time anywhere.

Assist customer in real time

Social media customer service made easy

live chat

Boost your social engagement with Facebook

Deliver awesome customer service with the Facebook messenger, the largest social media network

Trusted domains Trusted domains

Allow chat access to the specific domains trusted by you. Restrict access to the domains, which are not authorized to stop anyone from misconducts.

Developer APIDeveloper API

Integration of REVE Chat’s Developer API within your apps allows meaningful conversations with your customers. Manage all your customer conversations more productively and efficiently.

In app messaging supportIn-app messaging support

With the integration of REVE Chat in-app messaging support, you can reach users on all channels along with Facebook messenger. Manage sales and support efficiently from a single dashboard.

Skype MessengerSkype Messenger

Handle your customer support on Skype effectively with REVE Chat.  by integrating with your Skype messenger bot.
Learn More about Skype messenger

Viber messengerViber messenger

Engage with your Viber users for in-app support and drive meaningful conversations using REVE Chat’s integration with Viber messenger.
Learn More about Viber Messanger

Telegram messengerTelegram messenger

Connect with your Telegram messenger users and handle customer support effectively using REVE Chat’s multi-channel messaging platform.
Learn More about Telegram messenger

Facebook messenger for social customer support

REVE Chat’s omni channel messaging platform allows you to grow, engage
and support your customers across social media

Collaboration with visual engagement tools

Deliver customer support across social media

Grow your business by providing customer support over social media channels to answer customer queries instantly. Reach out to your customers across their preferred channels and improve customer experience.

Learn more about Facebook Messenger for Social Customer Support – How it works?

Measure your social media performance

Understand and engage with your customers with Facebook messages. Measure your social customer support performance on Facebook with key metrics such as first response time and total conversations.

Respond faster to your customers

Assist your customers with instant solutions to their queries by responding on their preferred channel. Use canned messages for the frequently asked questions to save time and answer customer queries faster.

Build customer loyalty

Deepen relationships with customers through right assistance and support over desired channels. Make your business feel more direct and personal to your customers through Facebook messages.

Onboard your customers with personalized walkthroughs

Integrate Facebook messenger into your social
customer care strategy

REVE Chat allows managing customer queries over their preferred social media
channels and make customer support effective

Best customer experience starts with
personalized relationships

Onboard your customers and help them to navigate your
solution with video chat solution

Start 14 days FREE TrialRequest a Demo

Easy Setup. No Credit Card Required.

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