Introducing a new way to guide your customers and provide real time support with Co-browsing
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union, and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It creates consistent data protection rules across Europe and applies to companies who are based in the EU and global companies who process personal data about individuals in the EU. The regulation comes into effect on the 25th May 2018.
If you process personal data of any person in the EU, GDPR will apply to you regardless of whether you’re based in the EU or not. Besides strengthening and standardizing user data privacy across the EU nations, it will require new or additional obligations on all organizations that handle EU citizens’ personal data, regardless of where the organizations themselves are located.
You can read the full General Data Protection Regulation here.
GDPR’s concept of ‘Personal Data’ is explained in this article.
At REVE Chat we take the security of your data very seriously. Protecting our customers’ information and their users’ privacy is extremely important to us. We are dedicated to assisting our users to help them understand and prepare for GDPR.
What do REVE Chat customers need to do if they have EU customers or are based in the EU?
Things we have always done:
At REVE Chat we take security very seriously and it has been our focus from day one. As part of GDPR compliance we will review our security measures and responses.
This content is only for informational purposes and should not be relied on as legal advice. This help page is commentary on the GDPR as REVE Chat interprets it as of May 25th 2018. We encourage you to work with a legally qualified professional to ensure your business complies with GDPR.