[Announcement] Continue your conversations from other channels to Website seamlessly with Co-browsing by Code
Trigger proactive messages to your website visitors to convert them into potential prospects and transfer them to the right sales representative for further follow-up. Sales bots help to filter with a predefined questionnaire and send the qualify leads to your sales team.
Seamlessly engage with your app users with REVE Chat’s mobile SDKs for iOS & Android. Provide hassle free service on the go by engaging the customers within apps.
Transfer your customer chat requests automatically to the right support representative and engage them instantly. Routing the chats to the right agents lowers the response time and improves customer satisfaction.
Integrate chat seamlessly inside your web, iOS and Android apps with REVE Chat’s SDK. Boost your user engagement with instant messaging and increase in app customer retention.
Set a wait time for incoming chats when all your agents are engaged to notify your customers. Manage your traffic volume effectively engaging the customers within the estimated wait time provided to them.
Connect your website visitors to the right departments for better performance. Distribute the customer chats smartly to reduce the response time and increase customer satisfaction.
Gain insights about your website visitors such as geography, location, most visited pages, previous chat history. Analytics helps to trigger proactive messages to the visitors and improves sales conversions.
Customize your live chat widget that matches exactly to your website branding. It helps customers to connect and interact with your website. Engage your website visitors with the right messages to convert them into potential customers.