Augment
Healthcare Communication
with Live Chat
Empower communication with patients & medicos with REVE’s advanced live chat software
Encrypted MessagingREVE Chat fortifies the privacy and security of the patient’s health information.
RecordingCapture the critical doctor-patient live video sessions for compliance and maintaining patient records.
Make it MobileMake a trip to the doctor over your mobile and access quality care anytime anywhere you need.
Video & Voice ChatGet counseling or therapy directly with your doctors with video and voice chat solutions.
Start video chat sessions with a single click. As it is embedded into the live chat interface, there is no need for extra downloads for doctors & patients and leave their screen.
Easily scale your live video conversations with patients and deliver consistent personalized health care solutions in real time.
Create a real-time ecosystem within your healthcare app by integrating live chat, co-browsing, chat APIs & SDKs to allow patients to reach out to you.
Over 10,000 happy customers use REVE Chat
Contact Centre Operations Manager
REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitor’s activities and guide them properly.
Head of Ecommerce & Omnichannel Operations, Transcom Digital
Transcom Digital is using REVE Chat to generate leads from www.transcomdigital.com. We got new leads last year & are using the Click to Chat/Call link in the social media campaigns.
CTO, Pardgroup SpA
With REVE Bot, we were able to handle 85% of our support queries. We noticed a significant increase in the satisfaction rate and happier customers.
COO, Cibeles Technology S.P.A
We offer telecom solutions to enterprise clients. With REVE Chat, we managed to generate 30% higher inquires by connecting with them instantly.
Sr. Manager, Eyemyeye
Our aim is to resolve vision-related queries of our customers in real time, and REVE Chat helps us do that. Right from instant response to an interactive interface, it helps to enhance CX.
Business Development Manager, Public Gold
REVE Chat is a great tool for customer support. We are using both the bot & live chat. While the bot helps to resolve FAQs, chat allows engaging customers with co browsing & video chat.
Marketing Director, Safelink
I have never received such great customer service from any other team. They are always willing to help and look for a solution to any problem. It is clear they really care about their customers and want to ensure they are happy. The platform itself is constantly evolving and has many great features. I would highly recommend Revechat to anyone looking for a customer chat solution.
Co-browsingWith visual engagement, healthcare organizations can instantly collaborate with patients to offer instant onscreen guidance in real time. Cobrowse solutions enable healthcare institutions to simplify beneficiary transactions or discover new offerings.
AI chatbotAI chatbots can provide healthcare professionals with appointment details and help them update patient records. They can also help patients easily request prescription refills and pay bills while providing helpful, actionable alerts for optimal patient engagement.
DepartmentsCreate separate departments to manage your conversations better. It helps you to provide effective solutions to patients faster and reduces queue time significantly.
RoutingDirects all the requests to the right time based on the routing rules i.e. time based, broadcasting, and URL based routing. Providing effective solutions improves the first contact resolution metric and delivers a great experience to the patients.
Rich media sharingAllow your patients to share their medical reports such as ultrasound, MRI, CT scan records with the experts. Examining the reports in real time helps to initiate the treatment process as early as possible.
Chat tagsPrioritize your specific chat conversations to categorize under a definite topic to the medical expert or patient. You can organize and sort your conversations much better by adding tags.
Simplify interactions and ensure the best consultations from top doctors directly with voice and video calls. You can create better communication possibilities between patients & doctors instantly.
Enable your patients to communicate directly with the chat with doctors in real time. The instant conversation with physicians results in better care to patients.
With co-browsing and video chat, healthcare organizations can instantly collaborate with patients and caregivers any time, across any device. Allow patients to interact directly with healthcare experts in real-time to share & discuss health issues, queries & diagnoses.
Ensure all the messages and media files exchanged between the patients and medical experts on the healthcare messaging software is end-to-end encrypted.
REVE Chat improves website engagement rates and patient satisfaction levels
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