Reach Your Customers on the #1 Messaging Channel, WhatsApp. Now Available with REVE Chat. Learn more
Start video chat sessions with a single click. As it is embedded into the live chat interface, there is no need for extra downloads for doctors & patients and leave their screen.
Easily scale your live video conversations with patients and deliver consistent personalized health care solutions in real time.
“REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitors’ activities and guide them properly.”
With visual engagement, healthcare organizations can instantly collaborate with patients to offer instant onscreen guidance in real time. Cobrowse solutions enable healthcare institutions to simplify beneficiary transactions or discover new offerings.
AI chatbots can provide healthcare professionals with appointment details and help them update patient records. They can also help patients easily request prescription refills and pay bills while providing helpful, actionable alerts for optimal patient engagement.
Create separate departments to manage your conversations better. It helps you to provide effective solutions to patients faster and reduces queue time significantly.
Directs all the requests to the right time based on the routing rules i.e. time based, broadcasting, and URL based routing. Providing effective solutions improves the first contact resolution metric and delivers a great experience to the patients.
Allow your patients to share their medical reports such as ultrasound, MRI, CT scan records with the experts. Examining the reports in real time helps to initiate the treatment process as early as possible.
Prioritize your specific chat conversations to categorize under a definite topic to the medical expert or patient. You can organize and sort your conversations much better by adding tags.
Simplify interactions and ensure the best consultations from top doctors directly with voice and video calls. You can create better communication possibilities between patients & doctors instantly.
Enable your patients to communicate directly with the chat with doctors in real time. The instant conversation with physicians results in better care to patients.
With co-browsing and video chat, healthcare organizations can instantly collaborate with patients and caregivers any time, across any device. Allow patients to interact directly with healthcare experts in real-time to share & discuss health issues, queries & diagnoses.
Ensure all the messages and media files exchanged between the patients and medical experts on the healthcare messaging software is end-to-end encrypted.
REVE Chat improves website engagement rates and patient satisfaction levels
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