Co‑browse + Chat: See it together, solve it faster

Empower your agents to literally jump into your customers’ screens, highlighting, annotating, and guiding them step‑by‑step in real time, so issues get resolved in one smooth, frustration‑free session.

14 days free trial. No Credit Card Required

cobrowsing
9.5x

Higher customer retention with visual engagement tools.

83%

Businesses report revenue growth with co-browsing.

25%

Increase in first contact resolution with real-time support.

30%

Higher CSAT scores with collaborative browsing.

Co-browsing features that make every interaction feel effortless

Solve issues faster with tools that let you guide, collaborate, and solve without
confusion or chaos, providing smooth and effortless support.

annotating co-browsing

Guide with precision

Annotate on-screen to simplify complex tasks, perfect for fast troubleshooting or form guidance.

Stay in sync

Glide across pages without disconnecting, with session recordings to sharpen your team’s performance.

Built-in privacy armor

Data masking and restricted access ensure only the shared page is visible and sensitive information is protected.

Assist users seamlessly on mobile

Enable real-time co-browsing on mobile with full support for iOS and Android apps through our mobile SDK, ensuring smooth, in-app assistance wherever your users are.

data masking cobrowsing

Turn every support interaction into a success story

Delight customers with co-browsing, resolving issues in real-time
to create lasting success stories.

Faster resolutions

Faster resolutions

Instant visual guidance pinpoints issues, slashing average resolution time (ART) and delivering swift solutions that keep customers smiling.

Improved CSAT scores

Improved CSAT scores

Personalized customer support through co-browsing delights users, boosts satisfaction scores, and improves agent efficiency.

Higher FCR rates

Higher FCR rates

Resolve issues on the first contact with our co-browsing solution, minimizing follow-ups and streamlining support for happy customers.

increased conversation

Increased conversions

Visual tools drive 2.5x higher conversion rates, turning interactions into sales with ease.

cost efficiency

Cost efficiency

Using our co-browsing solution, you can save resources while maintaining top-tier service efficiently.

Enhanced team productivity

Enhanced team productivity

Track KPIs like ART and SLA to spot improvement areas and empower your team to excel with co-browsing.

Side‑by‑side support: your shortcut to best‑in‑class service

With live chat and co-browsing combined, agents guide you through every click in real time, instantly seeing where
you’re stuck and highlighting what to do next. This seamless support slashes handle times,
drives first-contact resolution, and makes customers feel truly supported.

Streamline business operations with co-browsing

Simplify customer support with a co-browsing solution, using a draw tool to clarify steps in real-time, boosting efficiency and client satisfaction.

Personalized onboarding

Personalized onboarding

Offer interactive demos or app setup, such as walking new users through your app’s features.

ecommerce-checkout-support

Ecommerce checkout support

Boost online shopping with co-browsing, resolving checkout hiccups swiftly in real-time.

Insurance policy enrollment

Insurance policy enrollment

Streamline complex forms with a co-browsing solution, annotating key steps live to boost clarity.

Banking transaction assistance

Banking transaction assistance

Navigate transactions via secure co-browsing with data masking for trusted real-time support experiences.

Mobile app troubleshooting

Mobile app troubleshooting

Tackle iOS/Android app issues with mobile SDK-powered co-browsing to deliver instant remote technical support.

Travel booking guidance

Travel booking guidance

Simplify travel plans with collaborative browsing, clarifying options in real-time to create smooth customer journeys.

FAQs

Real-time collaborative browsing where agents and customers navigate the same page or app together, streamlining co-browsing for customer service.

Yes, our co-browsing solution uses data masking and restricted access to protect sensitive info, ensuring secure collaborative browsing.

No, REVE Chat’s co-browsing solution is WebRTC-based, enabling instant co-browsing for customer service without plugins.

Absolutely, our mobile SDK and API enable seamless co-browsing for customer service in iOS and Android apps.

Visual guidance in our co-browsing solution drives 2.5x higher conversion rates by simplifying purchases and support.

Yes, pair collaborative browsing with live chat or video chat for a powerful co-browsing experience for customer service.