Introducing a new way to guide your customers and provide real time support with Co-browsing
Co-browsing helps to assist your customers to get a comprehensive understanding of your product in real-time making it a seamless and enjoyable experience.
Interact directly with your customers with video chat and engage them with visual demonstration of the SaaS or mobile app.
In-app chat support is an effective tool for assisting customer on one on one basis. Learn how users use your SaaS product and guide them accordingly to help them complete certain actions inside your app.
Take advantage of customer behavior to send right, timely and personalized messages. Deliver a personalized experience to customers by triggering messages analyzing the customer journey.
Engage your customers using live engagement tools such as co-browsing and video chat and make conversations effective. Interactive chat conversations with customers improve customer satisfaction and build loyalty.
Automatically routes the new chat requests from the website visitors to the respective sales and support agents. The chats are queued if the agents are busy with a specific time and are attended accordingly.
Implement robust security controls and data encryption to safeguard your data. REVE Chat offers PCI compliance, credit card security, and data masking to safeguard your customer data with a secured enterprise live chat platform.
Generates daily summary, chat reports, ticket reports to learn visitors engagement over the website. Based on these reports and analytics customer engagement can be planned and executed for better growth.
Engage with your website visitors with meaningful conversations by using right personalized messages and live engagement tool to build a healthy relationship that retains them for a long time.
Proactively triggering responses is the best way to engage customers. Triggered messages allow you to understand the customer behavior to provide more personalized communication with users.
Deeply analyze your customer behavior through his journey and proactively guide about the products, pricing page or check out process.
Live chat allows to make chat conversations friendly and visually engaging with co-browsing, screen sharing, and video. It builds loyalty and brings in new customers with the word of mouth.
Gain insights about potential prospects and based on their browsing history. Track conversations for chatting visitors and measure the chat conversion to have a detailed insight.