[Announcement] Continue your conversations from other channels to Website seamlessly with Co-browsing by Code
Talk to your website visitors and customers in real time on your website and apps.
Make your live chat appearance to match your website branding. Set various messages as per your business needs.
Let your visitors know your team is busy with an estimated wait time before they leave your website frustrated.
Get instant feedback about your team member performance right after every chat session with post chat customer satisfaction ratings.
Target your website visitors with right messages at right time with proactive messages based on the URL.
Route chats faster across right teams and responds faster with creating and managing departments.
Get real-time insights and website journey about your website visitors to help your team members have better conversations.
Deliver personalized experience to your visitors and customers with real-time collaboration tools.
Deliver personal experience to your visitors and customers with REVE Chat’s modern live chat messenger.
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Engage with your visitors and customers and deliver a personalized experience with video chat. No plugins downloads required.
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Screen sharing helps customers to share their web screens with agents to provide real-time help on your website or app.
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Interact with your customers on your website, inside your web or mobile app to provide real-time assistance for completing the action using co-browsing.
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Let your website visitors and customers make calls to your agent’s right from your website or app for any assistance without additional plugins.
Provide multi-channel customer support on popular messaging apps under one platform.
Engage and support your customers on Facebook with REVE Chat’s multi-channel messaging platform.
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Engage with your users on Viber with feature-rich conversations using REVE Chat’s integration with Viber messenger.
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Manage your customer support effectively with REVE Chat by integrating with your Skype messenger bot.
More about Skype bot integration
Engage with your Telegram messenger users and manage your support effectively using REVE Chat’s multi-channel messaging platform.
More about Telegram messenger integration
Manage and deliver efficient performance across team members to achieve your goals.
Track and categorize your chats by adding tags to them. Let your agents manage chat session more effectively by categorizing and managing them with right tags.
Collect feedback about your agents or team performance right after every chat conversation to measure customer satisfaction.
Get instant desktop notification about conversations and respond quickly when you are navigating other pages.
Get a historical overview of your visitors and customers activities and conversations over the period of time. Keep all your customer data in one place to have a better understanding of your visitors.
Create predefined responses about common queries to respond faster. Give your agents power to build a set of common queries and help them to reduce the resolution time.
Add in-app messaging, voice and video support inside your web or mobile apps instantly.
Add messaging to your web or mobile apps or integrate youtube customer conversation with your business apps using REVE Chat’s secured RESTful developer API.
Deliver in-app messaging and chat support in your Android apps in few minutes with REVE Chat’s SDK.
Deliver in-app messaging and chat support in your iOS apps in few minutes with REVE Chat’s SDK.
Integrate live chat with your CMS, E-commerce platforms and transfer your customer conversation to CRM with REVE Chat’s ready to use integrations.
Respond to your customers anywhere anytime with mobile apps.
Respond to your website visitors and customers anytime with REVE Chat’s mobile apps. Available on Android and iOS.
Engage with your users using in-app messaging to deliver higher attribution in your mobile apps. Segment your users to deliver right messages for in-app engagement.
Add in-app voice and video support to engage with your users in a few minutes using REVE Chat’s mobile SDK for Android and iOS.
Get real-time insights and analytics about your customers and team.
Get a unified overview of your business and team performance with key metrics about your website visitors, customer charts and your agent’s performance.
REVE Chat’s visitor analytics gives you complete website journey, their conversations, and demographics for all website visitors and customers.
REVE Chat brings all your agents ratings, utilization, and activities to give you a better idea about individual agent performance and their effectiveness.
Get customized data and reports about your customers and agents with REVE Chat’s customized advanced reporting.