Magento is an open source e-Commerce platform for offering online shopping services. Providing live chat assistance on your Magento based website has become very easy now with REVE Chat.
For Magento live chat integration with your website, SIGN UP first and then follow the below mentioned simple steps.
- Download Magento extension
- Login into your Magento dashboard
- Now go to System > Magento Connect > Magento Connect Manager
- Provide your username and password if necessary
- In Extensions tab of Magento connect manager, click on choose file and select downloaded Magento extension and click upload.
- Please wait a while for installation complete
- Now return to the admin panel
- If the installation is successful, you will find REVE Chat in the main menu.
- Now go to REVE Chat > Account Setup
Here you will find a form to connect your Magento store with REVE Chat. please provide your REVE Chat login email address and save.
- You can also signup for a new account from the extension. To signup just click on “No, I want to create one”. Fill out the form and submit. Your account will be created and your store will be automatically connected with REVE Chat.
- And that’s it! Magento live chat integration has been completed successfully.
- Live chat Extension by REVE Chat helps businesses to interact with website visitors in real-time on their Magento powered store, Facebook page, Mobile App etc.
- Live chat extension integration in eCommerce store helps in increasing online sales conversions as customers prefer to talk to someone before buying a product.
- Live chat agents can use proactive chat triggers to initiate the communication with website visitors.
- These triggers can be used on product detail page visit or cart page at the time of check out or amount of time spent on a particular page.
- If a customer returns to eCommerce store and chats again, our live chat app can track it and will show you the chat history.
- You can integrate live chat with your Facebook page messenger as well. This will help you provide better support to your customers.