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Joomla Live Chat Extension Integration

What is Joomla?

Joomla is one of the most popular content management systems. Like its competitor WordPress, Joomla is also free and open-source platform. It enables businesses to create and manage a dynamic website effortlessly. This platforms is also written in PHP and connects with a MySQL database to run your website.

Joomla is supported by hundreds of free extensions which are written for Joomla and enables the users to extend the platform’s functionality.

REVE Chat integration with Joomla

To integrate REVE Chat with Joomla please follow the below steps:

  1. First Download the Joomla extension from here. For Joomla 3 or up support  Click Here or if you are using older version please Click here.
  2. Next login to your Joomla dashboard and go to ‘Extensions‘ > ‘Manage‘ > ‘Install’

REVE Chat Integration with Joomla: Step 1

 

  1. Click browse and select your downloaded plugin (here the file name is pkg_revechat_v1.0.0.zip). Next click on ‘Upload & Install’. 

REVE Chat Integration with Joomla: Step 2

 

4. Go to Extension > Manage > Manage and search for REVE Chat. You will find three search results which are REVE Chat component, REVE Chat plugin, and REVE Chat package. Make sure all three are published.

REVE Chat Integration with Joomla: Step 3

 

5. Now go to Component > REVE Chat and finally ‘Upload & Install‘. 

REVE Chat Integration with Joomla: Step 4

 

6. Fill out the form and submit with your email address. Next, click on ‘Connect REVE Chat’ button to finish the process. 

reve chat-joomla

 

Benefits

  • Live chat extension in your Joomla powered website will enable your website visitors to interact with chat agents in real-time.
  • This live chat extension enables the live chat agents to interact with multiple customer chats simultaneously reducing customer wait time.
  • Live chat app by REVE Chat shares the website visitor’s footprints like pages they viewed in the session with you. It helps your chat agents to provide better customer support.
  • A live chat plugin can also be used to provide customized offers to website visitors on the basis of their previous interactions and location.
  • Integrate live chat plugin with Facebook page messenger and provide support on social media from REVE Chat dashboard.

Download extension

Joomla 3
Download

Supported version: 3.0 and Up

Joomla 2.5

Supported version: 2.5 and Up

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Not sure how to get stated? Check our Support section or email us at support@revechat.com

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