What is Salesforce?
This cloud based CRM is especially developed to make organizations function more efficiently and profitable. Employees can access entirely over the Internet because there is no infrastructure to buy, to set up or manage – you just need to login and start your work. Salesforce offer number of benefits to manage their customer relationships: contact management, detailed reporting and analysis, productive communication between you and your team and much more.
Benefits of REVE Chat Integration with Salesforce –
- Salesforce Live Chat Integration allows you to identify customer needs, resolve their issues and close deals faster.
- Deliver a consistent customer experience while improving agent efficiency.
- Real time data collection with sales and revenue reports.
Steps for Salesforce Live Chat Integration –
- Login into your REVE Chat dashboard.
- Click on Integration > Plugins.
- Click Plugins.
- Find Salesforce from available plugin list.
- Click Integrate.
- A modal form will be opened. There you will be asked to provide your username, password and security key of your Salesforce account.
- Click “Save” to finish your installation.