[Announcement] Improve your customer experience with voice and video recordings. Know more
Facebook is an important page when it comes to communicating with customers. Facebook Messenger offers a powerful platform to create meaningful connections with your customers and drive business results.
Engage with your visitors in real time through Facebook Messenger with REVE Chat. Your support team can promptly receive and reply to the Facebook messages from the REVE Chat dashboard itself.
So how can your business benefit from using Messenger? Here are several ways for both you and your customers to benefit:
Note: Whether through a bot, or human support or a combination of both, your business can use messaging to scale communications with customers in the right way based on your business goals and strategy.
How to integrate live chat to your Facebook Messenger?
1. Go to the Integrations menu on your dashboard. Select the Facebook option.
2. When you click on “Connect your Facebook page”, you will be redirected to your Facebook account. Log in by using the registered email or phone number.
3. Go back to your REVE Chat dashboard. When you log in to your Facebook account, all of the added pages under the same Facebook account will be visible there.
4. With these simple steps, REVE Chat is successfully integrated with your company’s Facebook page.
Note: You can remove REVE Chat from that page anytime just by clicking on the ‘Cancel Subscription’ button.
Once the Facebook Messenger live chat integration is successful, your customers can start conversations with the support team easily from both the Facebook Messenger and the company page.