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Telegram is a popular messaging application that routes the conversations securely through encrypted servers. Telegram messaging app integration offers the opportunity to expand your customer service experience through instant messaging between the Telegram and REVE Chat dashboard.
It helps to open up a new channel of communication that encourages you to show your users that you are available for them. Some key benefits of Telegram integration are:
You need to follow the stepwise instructions to integrate the Telegram application with your REVE Chat’s live chat.
1. Log in into REVE chat Dashboard. Go to Integrations -> Telegram
2. Enter your Telegram bot token you have received from @BotFather
3. Then click on “Connect with the telegram button” to add your telegram bot.
4. If you want to stop getting messages via telegram, remove your bot from the added list. Select bot and Click on Delete.