Marketers always look for new and trendy channels to connect with their target audience. Till last year, social media advertising mainly on Facebook, and Twitter was very popular and thought to be the most important way to reach the segmented mass. But social media is always evolving and this year it has come up with many more new trends.
It’s quite hard to predict how the overall social media landscape will change over the course of time. In 2024, here are the top 7 social media trends 2024 that companies should keep an eye on.
1. CTA buttons will offer new ways of customer engagement
One of the newest trends in social media is the addition of CTA (Call to Action) buttons. Two of the social media channels, Facebook and Pinterest have gained lots of attention this year by coming up with their new ‘Call to Action feature for marketers. One of the top social media trends, Facebook’s CTA button is already a winner!
According to Facebook, as a page admin, you can select the required one from a group of CTA buttons to add to the top of your company page. From the sidebar, you will also get stats for how many people have really clicked on that. By clicking on this button, consumers will land on a specific page.
The available CTA button variations are mentioned below:
a) Book Now
b) Contact Us
c) Use App
d) Play Game
e) Shop Now
f) Sign Up
g) Watch Video
2. Social media listening
Also known as social media monitoring, it is the process of getting an idea on what people are saying about a product, brand, individual, or company on the internet.
Social media lead generation b2b can be used in several ways to get insights which include keeping an eye on the online customer support communities and forums, using several tools to collect comments from different social media channels such as Facebook, Google+, Twitter, and encouraging consumers to support their favorite companies by giving votes and suggesting new features.
3. Social media channels have become platforms for business
For digital marketing, social media is always considered to be very powerful as it provides the chance to directly communicate and connect with the target audience, requires less time, and is much more affordable than other marketing techniques. For most companies, marketing through social media has become a necessity.
How it’s helpful?
a) Social media allows understanding your customers’ needs and personal choices
b) Get an idea about what your target audience thinks about the company
c) Connect with the consumers in a better way
d) Increased website traffic
e) Lead generation and more sales conversions
4. GIF and attractive videos to drive more engagement
The young generation is much more comfortable with GIFs (Graphics Interchange Format) and videos while expressing any idea or thought. The popularity of GIFS and cinema graphs has also played an important role in increasing customer engagement.
‘Stats show that Cinemagraphs can get 60% more engagement than static images.’
As a result, several social media platforms like Google, Facebook, and Twitter are all started giving importance to integrating more and more videos and GIF content. Facebook and Google have added 360 Degree video capabilities and VR content to increase the social engagement rate. This is undoubtedly one of the new trends in social media.
5. Mobile first
In this forecast, we can see the total number of smartphone users worldwide and how the number is rising over the last decade, and how it’s set to continue the upward journey in the next decade as well.
What was once considered a bonus, has now become a necessity. If you don’t agree with this, then for sure, your business is in big trouble. Most people nowadays surf social media channels through their mobile devices. It has become their primary screen (not secondary anymore).
On the other hand, with the increasing usage of different messaging apps like WhatsApp, Viber, Line or Facebook), it’s becoming even more important for companies to integrate those into their marketing strategy.
As per a study by eMarketer, ‘in 2024, approximately 3.21 billion people are expected to use mobile messaging apps, a 4.1 increase from 2024.’
Even though companies, don’t want to sell any product through Facebook Messenger, still should use mobile apps to interact with their consumers. Several companies have been doing so for a long time through Twitter and Facebook’s messaging features.
6. Search Engine Optimization (SEO)
The general user behavior while searching for information about a product or service has started changing. Though using search engines to find out any information is still a common practice, there are many people who directly perform their searches on social media channels.
There are 2 reasons behind this:
a) Customers know that they will find visual content on social media channels that is much more credible for them than text-heavy ones.
b) They will get to see comments, and reviews from others about that specific product or service. Feedback from other users will help them in the decision-making process.
So, your posts on Facebook, Twitter, or any other channel need to be optimized. Make sure you use relevant keywords and take advantage of the hashtag best practices. With Twitter and Facebook, Google has already dealt in place because of which you already may have seen several tweets appear in your search results.
7. Social advertising
Around the world, there are 5.07 billion internet users, equating to almost 63.5% of the world’s population.
Most of the social media channels like Facebook, Twitter, Linkedin, Instagram, and Pinterest have invested a huge amount in 2024 for the advancement of their advertising platforms. They have come up with several new features and offering more ways for companies to connect with the target audience.
A big chunk of overall digital spending will be allocated to social media advertising and this is one of the top social media trends in 2024 which marketers cannot ignore. So, how social media advertising should be used at its best?
a) First, decide the most relevant platform worth investing in for your target audience
b) Opt for action-oriented ad formats. Consider lead-generation ads with click-to-action buttons for Facebook and Twitter.