Introducing a new way to guide your customers and provide real time support with Co-browsing
Chat with your customers directly on Telegram app from REVE Chat dashboard. Manage the communication in between your customers and agents by transferring chat session and monitor the performance.
Manage you Telegram app efficiently with our REVE Chat dashboard. Understand your customer needs and manage agent’s productivity in better manner.
Transfer different types of content like images, videos, audios and different file formats with REVE Chat dashboard. By having a strong encryption algorithm your data files are safe in this application.
To create a new bot, you need to create an account in Telegram. To know more click here. Follow the instruction of bot father. Create bot name which is easy to remember for your users.
Once you create an account in Telegram, you will get a ‘bot token’ from bot father which you need to enter during the integration process.
Next, login to REVE Chat dashboard and select ‘Telegram’ under ‘Integrations’ from top menu.
Here paste the ‘bot token’ in the given box and click on ‘Connect with Telegram’. That’s it. You have successfully integrated REVE Chat with Telegram.
Now, you will be able to receive and respond to the Telegram messages from the REVE Chat dashboard itself.
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