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Offer Multi-Channel Customer Support on your Ecommerce Website and Increase Online Sales

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Offer instant assistance through live chat, Voice/video chat

Website visitors can initiate voice and video chat from the same live chat window whenever they have any query regarding your products or services.

customer satisfied

Provide customer support inside your shopping app

Integrate your shopping app with REVE Chat using mobile SDK and offer instant assistance within the app itself. Apart from ecommerce website, now live chat facility can be offered inside your app also.

Mobile SDK

Engage with the customers of your ecommerce company page on social media

Don’t ignore your customers who are on your Ecommerce page on Facebook. REVE Chat allows them to engage with you through Facebook Messenger.

Visitor analytics

Route chat requests to the right department

Let your customer talk to the specialised department for faster resolution. ‘Department Management’ helps a visitor to choose with which department he wishes to chat and routes him to his chosen department.

Visitor analytics

Track your visitors and stop them from abandoning the shopping cart

Engage with the visitors and help them in making decisions. Visitor Analytics provides details of the visitors like their current page views, past visits, etc. from where you get to know which page a visitor is browsing.

Visitor analytics

Get ratings from customers for your services

Live chat for your ecommerce website allows you to get instant customer feedback during and after each support session based on which you can work on further improvements.

Visitor analytics

Integrate REVE Chat to your business apps in one click

Make data driven business decisions

Increased sales conversion

Offer excellent customer support by adding live chat facility on your ecommerce website and convert online store visitors into customers.

Reduction in service cost

On your ecommerce website, live chat agents can efficiently handle multiple visitors at a time which reduces the overall service cost.

Engage proactively

Don’t wait for customers to reach you. Proactively engage with them for offering help regarding your offerings.

Build brand loyalty

Excellent customer service on your ecommerce website helps to build good relationships with customers and makes them loyal.

Start engaging your visitors with
REVE Chat in a few minutes.

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