The effectiveness of live chat in different industries

Be it a financial or educational institution, a travel company, online retail store or any other real estate company, today’s multitasking and net savvy generation mainly relies on websites for searching any information. In that case, online live chat has noww become the alternative way that they are looking for. Web chat software offers quick response in real-time and higher customer satisfaction which can generate more conversions. So add live chat support software on your website and enhance the quality of your overall customer service.

How industries are getting benefitted

Service Providers
(Telecom, IP Telephony, Utility)

  • Instant customer support through the web chat software
  • By adding live support chat software on your website, tickets can be raised instantly for any kind of issues
  • Reduce your call center expense
  • Provide quick assistance and increase your customer retention
service-provider

E-Commerce

  • Provide instant assistance through live chat for e-Commerce
  • Help your visitors to make the purchase decision by providing correct information
  • With live support software, proactively engage to stop them from abandoning the cart
  • Make your website visitors happy and loyal to you
  • Provide 24X7 customer support
e-commerce

Travel and Tourism Companies

  • With live support chat solution, provide instant response to your website visitors
  • With chat software for websites, your agents can assist multiple clients at one time
  • Show your customers photographs and visuals of enchanting travel destinations through co-browsing.
  • 24X7 customer support
travel-tourism

Educational Institutes

  • Live support software enables to offer help proactively
  • Provide instant assistance
  • Reduction in service cost as one agent can handle multiple chats
  • Offer 24X7 customer support
  • Stop visitors from leaving your website
  • Provide right information and proper guidance
educational-institutes

Web Hosting Companies

  • Offer instant assistance and 24X7 customer support
  • Offer help proactively with live support chat solution
  • Enable your customers to find you easily
  • Raise tickets instantly and send to the concerned team
Hosting Companies

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