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Getting started with bot reports Bot analytics is vital to evaluate your chatbot is able to meet its end goal. Every chatbot has certain defined...
Are you building a chatbot for the first time? Are you new to chatbot technology? If the answer is yes, we have compiled the most...
Getting started with chatbots Chatbots or digital assistants are AI based computer programs that simulate human conversations. Building a chatbot across your key use case...
Chatbots or Virtual Assistants are boon for businesses as it automates the business processes and offers 24×7 support. Building a bot for your business helps...
What is sentiment analysis? Sentiment analysis is a subfield of Machine Learning (ML) and Natural Language Processing (NLP) that deals with extracting thoughts, opinions, or...
Providing a smooth, enjoyable Q&A chatbot experience is key to your business success. Deploying an FAQ-based chatbot can not only up to your customer satisfaction...
Fallback Scenarios Fallback interaction is a default interaction that pops up when the bot doesn’t recognize the user’s input. Defining the fallback scenarios is an...
Intent Sample Intent refers to the user’s intention. It is the chatbot jargon for the motive of a given chatbot user. It is the intention...
A well designed chatbot can really help businesses to grow. You can deploy a lead generation chatbot to deliver instant answers to sales-related queries and...
Chatbots are not only great at chatting with humans, but they can also help you collect user data, such as the user’s name and email....
A node is a part of the bot flow that you want to display as a response to particular customer response. It could be anything...
Triggers are one of the must-have chatbot features you will need to program the bot to respond to any number of user queries. Choosing the right...
There is no bot that is 100% perfect. There may be situations when an AI chatbot may not be that effective, or might not be...
Measuring bot performance is a part of chatbot best practices and is extremely crucial to understanding if the user experience with the chatbot was good...
Every user expects an instant relevant response. But no bot can guarantee answers to queries in every situation. And if the bot is unable to...
Customizing the bot’s personality is an important part while building a chatbot. As the bot will directly converse with your users, its personality and tone...
It is simple to add FAQs while building a chatbot. You have to click on the ‘Add FAQ’ once you are done in the bot...
REVE Chat offers ready-made templates to build a chatbot. They are very easy to use – by following simple steps, you can build a chatbot...
Chatbots are used across industries for different aspects of the business. They are very helpful in streamlining the processes in order to enhance customer engagement...
Intent refers to the user’s intention. It is the chatbot jargon for the motive of a given chatbot user. It is the intention behind each...
A chatbot must be able to understand different variations of text to respond to users in a better way. This is where the “synonym” feature can help. It allows...
A chatbot API ( Application Programming Interface) is essentially a bridge that facilitates communication between two applications, or a computing interface that allows information sharing...
Creating a WhatsApp or Viber bot is pretty simple with Reve Chat! And what’s cherry on the ice cream is that you don’t have to...