Manage all conversations across web & social media to deliver real time support under one platform.
Co-browse with your customers by guiding them in real time for effective sales and customer support.
Enhance customer satisfaction by delivering faster and personalized customer engagement with voice and video chat.
Talk with your website visitors in real time and fix their queries with live chat for effective conversations.
Interact with your customers by sharing their browser in real time and navigate together through a complex form fill up process. Offer hassle free solutions as no extra downloads or installations are required.
Learn more about Co-browsing
Deliver instant engagement and better social support with Facebook messenger. Grow your business by acquiring new customers and give them a way to reach to you with Facebook messenger.
Learn more about Facebook messenger
Automate your business sales and support process with chatbots to engage customers when the support team is not available. Easily scale your support with bots to manage a higher volume of conversations without additional costs.
Use REVE Chat’s mobile SDKs available for iOS and Android platforms, to implement in-app messaging support for your users. Drive higher engagement and user retention with in-app messaging support.
Provide additional comments or notes about your conversations with website visitors. The notes help the other agents to follow up for sales or technical support.
Empower your team to deliver interactive assistance to your website visitors and customers in real time. Combine co-browsing with video chat to offer faster and personalized solutions that improve the first contact resolution.
Use video chat during product demos during the onboarding process to communicate the core positioning of your brand to the new users. In depth information of brand in the demos has a positive impact on sales.
Automate your sales and support with AI enabled chatbots. Use bots as the first contact channel to handle common customer queries and filter the complex conversations to route to the human agents.
Analyze and map the entire customer journey to get real time insights. Deliver instant answers based on customer behavior with auto triggers. Measure key customer metrics to deliver live customer service across all channels.
Integrate your business apps for in-app messaging using REVE Chat’s developer API. Transfer your customer conversations and information across your other apps for managing workflow seamlessly
Save answers for the common questions asked by the customers. Canned responses help in answering customers queries instantly, reduce the resolution time and improve customer experience.
Prevent automatized domains to initiate chat conversations and manage specific domains that are approved and secured. The unauthorized domains will be restricted to initiate a chat.
Customize your live chat widget to match your website branding. Set personalized greetings and business messages to engage visitors to set expectations. Manage your customer interactions seamlessly with REVE Chat’s customer engagement platform.
Set a specific wait time and queue the incoming chat requests when the support agents are busy. Queuing gives the visitors a better idea about the total response time without getting annoyed.
Direct the chat requests on your website to the right departments in order to reduce the response time. Quick assistance by the right agents enables better customer satisfaction among your visitors.
Provide real time assistance to your customers across Facebook messenger, website, messaging apps with REVE Chat’s customer engagement solution. Help your agents to provide quick resolution across all channels for better customer engagement management
Allow the support and sales team to collaborate with the customer’s browser in real time for fixing the queries effectively. Instant customer support helps visitors to build trust and improves your brand loyalty.
Get deeper insights about your website visitors and engage them at the right time to provide the right solution. Quick assistance helps engaging customers better and increases sales conversions. Complete digital engagement platform to manage your customer conversations
REVE Chat’s customer engagement platform brings all your social customer support across Facebook Messenger and messaging apps with a suite of customer engagement tools to deliver better support to your customers.
Easy Setup. No Credit Card Required.
Omni channel service
Co-browsing
Video and voice chat
Live chat
Facebook messenger
AI chatbots
Mobile SDK
Visitor notes
Messaging apps
Developer API
Canned Responses
Trusted domains
Branding and customization
Queuing
Department Management
