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Tabassum Kabir is a Senior Content Writer with 5+ years of experience. She specializes in SaaS, AI, customer service, and ecommerce. She writes about technology, business, and digital trends. Her work is simple, clear, and useful. She aims to give readers information they can understand and use.

Tabassum Kabir's Blog

12 Practical AI Voice Agent Use Cases for Customer Service
AI Agents

12 Practical AI Voice Agent Use Cases for Customer Service

  • November 2, 2026
  • 14 mins read
What Is an AI Voice Agent, and How Does It Work
AI Agents

What Is an AI Voice Agent, and How Does It Work

  • October 29, 2026
  • 9 mins read
Conversational Chatbots: Types, Benefits, Examples, and Best Tools
Chatbots

Conversational Chatbots: Types, Benefits, Examples, and Best Tools

  • October 26, 2026
  • 13 mins read
12 Real Examples of AI in eCommerce and How They Work
E-CommerceChatbots

12 Real Examples of AI in eCommerce and How They Work

  • October 19, 2026
  • 19 mins read
7 Best Live Chat Software for Banking in 2026
Live ChatFinancial Industry

7 Best Live Chat Software for Banking in 2026

  • October 17, 2026
  • 16 mins read
Ecommerce Marketing Automation 2026: Strategies, Tools & Examples
Marketing

Ecommerce Marketing Automation 2026: Strategies, Tools & Examples

  • October 14, 2026
  • 13 mins read
15 Essential Chatbot Features to Look for in 2026
Customer ServiceChatbotsCustomer Experience

15 Essential Chatbot Features to Look for in 2026

  • October 12, 2026
  • 13 mins read
Ecommerce Customer Retention Strategies: 15 practical ways to earn the next purchase
Customer Retention

Ecommerce Customer Retention Strategies: 15 practical ways to earn the next purchase

  • October 5, 2026
  • 16 mins read
Customer Service vs Customer Experience: 10 Key Areas to Compare
Customer ServiceCustomer Experience

Customer Service vs Customer Experience: 10 Key Areas to Compare

  • October 4, 2026
  • 16 mins read
Proactive Chat: Benefits, Examples, Best Practices and More
Live ChatSales

Proactive Chat: Benefits, Examples, Best Practices and More

  • December 21, 2025
  • 14 mins read
Live Chat Etiquette: 15 Rules Every Business Should Follow
Live Chat

Live Chat Etiquette: 15 Rules Every Business Should Follow

  • October 8, 2026
  • 14 mins read