REVE Chat V5.0.0

Table of Content

Introducing Brain AI: Transform Your Chatbot with Advanced Conversational Intelligence

Enhance User Experience: Deliver faster, more accurate answers with a trained AI knowledge base.
Improve Boost Efficiency: Automate responses to open-ended queries, reducing manual effort.
Seamless Hybrid Chatbots: Combine rule-based flows with AI intelligence for comprehensive customer support with the help of the new action.
Simplified Training: Use documents and web links to train & tailor the knowledge base to your business needs.

Intuitive Form Builder: Quickly create forms using easy drag-and-drop elements tailored to your unique business needs.
Effortless Data Collection: Seamlessly gather information from users through chatbot and live chat forms.
Enhanced Efficiency: Automate data collection and improve response times with real-time data capture.
Advanced API Integration: Dynamically connect form components to your existing systems for smooth data processing.

Streamlined Bot Creation: Easily design and customize your chatbot with our intuitive flow builder, simplifying the process from start to finish.
Drag-and-Drop Interface: Build complex chatbot workflows with ease using our visual drag-and-drop interface, allowing for faster setup and real-time updates.
Flexible Action Integration: Add multiple actions—like messages, forms, and custom API calls—directly into your flow to create seamless user journeys.
Conditional Logic: Personalize conversations with advanced logic that adapts to user inputs and behavior for a more interactive experience.
Organized Action Categories: Easily navigate through chatbot actions, now categorized by type, allowing for quicker and more efficient bot-building.

Real-Time Data Integration: Enhance your chatbot’s capabilities by incorporating live data into conversations, delivering up-to-the-minute responses for more personalized user experiences.
Adaptive Conversations: With dynamic actions, your chatbot can process, and display data in real time, making interactions more responsive and context-aware.
Tailored User Journeys: Automatically adjust responses based on the latest information, ensuring that users always receive accurate and relevant details during their chat sessions.
Seamless Data Flow: Integrate dynamic data with external systems, APIs, and databases to keep conversations fluid, relevant, and valuable.

Personalized Business Hours: Now you can set custom business hours directly in your settings, tailoring chatbot and live chat responses to match your availability.
Automated Workflow Based on Hours: Automatically route visitors to specific actions like live chat transfers during working hours, or provide automated messages when your team is offline.
Seamless User Experience: Ensure your customers receive timely responses with workflows that adjust based on your business hours—keeping interactions smooth and efficient at all times.
Flexible Scheduling: Set different hours for different days or special occasions, ensuring your chatbot adapts to your specific business needs.

Customizable SLA Timelines: Now, set your own Service Level Agreements (SLA) to ensure response times that align with your specific business requirements.
Flexible Response Targets: Define different SLA goals for various customer segments, chat types, or support priorities, ensuring the right level of service for every interaction.
Real-Time Tracking: Monitor SLA performance in real time, helping you stay on top of response commitments and adjust workflows to meet your targets.