Stay up to date on all the latest features
We’ve rolled out two major updates to help you drive growth and deliver more intelligent experiences: Web Push Notifications Advanced Chatbot Training with AI With these updates, you can boost customer engagement, increase conversions, and build stronger trust-delivering timely, personalized messages while ensuring every AI response is accurate and reliable
Elevate Your Chatbot with Powerful New Features Our latest release introduces exciting updates to enhance your chatbot’s capabilities: Take Full Control with Advanced Access Management Deeper Insights with Our New Advanced Reports We’re excited to introduce four powerful new reports to help you gain deeper insights of your CS Team: Small But Mighty Improvements to […]
Speak Every Customer’s Language with a Multilingual Chatbot YouTube & Play Store Comments Now at Your Fingertips! We’ve introduced two powerful integrations to help you stay connected with your customers: Comprehensive Agent and Bot Engagement Analytics!
Introducing Brain AI: Transform Your Chatbot with Advanced Conversational Intelligence Maximize Efficiency: Automate Reservations & Lead Capture with Custom Forms Introducing Chatbot Visual Flow Builder! Unleash the Power of Dynamic Actions Custom Business Hour Live Chat SLA Management!
Renamed folder for an intuitive interface In our inbox panel, we have renamed some of our folders to make them more understandable and relevant. One thing to be noted, there is no change at the functional level, just the folders are renamed. Changes are as follow: Previously in the engaged folder, an agent would view […]
In this release, we’re putting the spotlight on personalization, ease of use, and integration capabilities to empower your business. Here’s what’s new: Empower Chatbot Personalization: Introducing Conditions Now, businesses can seamlessly customize chatbot flows based on various attributes such as country, user type, channels, and more. Tailor interactions precisely to your audience, creating dynamic and […]
Engaging Through Instagram In response to popular demand, we’ve expanded our reach to Instagram. This new channel integration allows you to leverage our chatbot platform’s capabilities to engage and provide exceptional customer experiences on Instagram, adding another layer of connectivity. Know Your Audience with Attributes We’ve introduced a new attribute feature that enables you to […]
Fresh and Intuitive Chatbot Section Design Our chatbot section has undergone a complete makeover, focusing on delivering a user-friendly and visually pleasing interface. The redesign ensures an intuitive navigation experience, making it effortless for you to manage and interact with our chatbots. Tailored Chatbots for Your Facebook Pages With our latest release, you now have […]
The new onboarding journey during signing up to the platform will give a better and personalized experience. The update includes social Signup option with Google/Microsoft account & Login using associated social email. The Chat bot also received some improvement (Add Emojis to your Chatbot, View and Export Bot wise reports separately, improved drag and drop experience). More update is there, to learn more click on the read more.
