Live Chat Software Increases Customer Engagement by offering Instant Support

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Is Live Chat Important?

With live chat, you can offer your website visitors immediate assistance and solutions to their problems. You can give your existing customers better support by lesser customer response time, real-time solutions, and better satisfaction. This increases your retention rate and hence loyalty to your brand.

Live Chat Important

Increase Conversions

53 percent of US online adults are very likely to abandon their online purchase if they cannot find a quick answer to their question.- Forrester Report.

With live chat software, you can offer immediate assistance to your customers who may have some questions on your product. Unlike other mediums like telephone call center and email, this is much faster and helps you connect with the person hence boosts your conversion rate.

Increase Conversions

Lesser Service Costs

Live chat is highly cost efficient option for providing customer support. Since it pays for itself with increased conversions on your website. In addition to getting higher conversions you would be giving better support which gives you a good retention hence increases the average order value and confidence.

Lesser Service Costs

Integrate REVE Chat to your business apps in one click

Make data driven business decisions

Increased sales conversion

Offer excellent customer support by adding live chat facility on your ecommerce website and convert online store visitors into customers.

Reduction in service cost

On your ecommerce website, live chat agents can efficiently handle multiple visitors at a time which reduces the overall service cost.

Engage proactively

Don’t wait for customers to reach you. Proactively engage with them for offering help regarding your offerings.

Build brand loyalty

Excellent customer service on your ecommerce website helps to build good relationships with customers and makes them loyal.

Start engaging your visitors with
REVE Chat in a few minutes.

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