60 Best Thank You For Your Order Messages & Emails (Free Templates)
- June 9, 2022
- 29 mins read
- Listen
You’re putting in the effort to win customers, but what happens after they place an order? If your post-purchase communication ends with a receipt, you’re missing a powerful opportunity.
A simple “Thank you for your order” message can strengthen trust, boost repeat business, and turn one-time buyers into loyal customers. And yet, many businesses overlook it.
In this guide, you’ll find 30+ ready-to-use thank-you message templates, editable visuals, and expert tips to help you deliver thoughtful messages that make your customers feel truly valued.
What is a thank you for your order or purchase message?
A “Thank You for Your Order” or “Thank You for Your Purchase” message is a thoughtful and personal note. Basically, they’re sent to customers after they complete a transaction. This message is a way to express gratitude for their business, acknowledge their support, and let them know how much their purchase means to you.
Why is appreciating your customer important?
Customers are likely to spend 140% more after a positive experience than customers who report negative experiences. 70% of Americans have spent more money to do business with a company that offers great service. – Forbes
There are numerous benefits to appreciating your customers, including increased sales, better customer retention, faster growth, and more.
- Increased Sales – Appreciating your customers increases the likelihood that they will remain loyal and come back for more.
- Better Customer Retention – Customers who feel appreciated are more likely to tell others about their positive experiences, which leads to more sales. Know more about customer retention, metrics, and strategies to improve it.
- Faster Growth – Happy customers are more likely to share their positive experiences with others, which leads to increased sales.
- Increased Referrals – When a customer feels appreciated, they are more likely to recommend you to their friends and family.
- Creating an Emotionally Connected Brand – Appreciating your customers encourages them to connect emotionally with your brand and creates a feeling of loyalty and dedication towards it.
- Positive word of Mouth – Happy customers are more likely to share their positive experiences with others, which leads to increased sales.
- Reduced Cost for Customer Acquisition – If you can efficiently acquire new customers, that is great, but once acquired, you still need to focus on retaining them. Otherwise, you may need to do a lot of work or spend a lot of money on getting new customers. A loyal customer base will cost far less in the long run than new ones.
Different types of thank you messages for your customers
There are many ways you can thank a client for placing an order, including email, automated thank you messages, and more.
Personalized thank you messages
You can send a personalized thank you message every time a customer purchases something. You don’t even need a person to do that. That would add up to the operational costs.
Rather, you can have an AI-powered chatbot send those thank-you order messages and write good things for customers when they shop with you. Chatbots can deliver purchase messages 24×7 and personalize the communication as well.
REVE Chat’s AI-powered chatbot can make it seamless to automate personalized “Thank You” messages after every purchase. The bot can ensure that each customer gets a tailored message when they place an order. Using the bot can help you enhance the shopping experience without manual intervention from you.
The chatbot works round the clock and can deliver quick order confirmations or thoughtful thank-you notes. It helps you leverage the power of automation and appreciate customers in real-time.
Thank you email
Emails are great channels to thank customers for the purchases they make with your business. They continue to enjoy high open rates and click-through rates (CTR).
You can send a heartfelt thank you mail and appreciate them for supporting you.
In the email, you can add additional details and exclusive offers. Thank you emails can do wonders and enhance the overall buying experience for customers.
Thank you card
A short, to-the-point thank you card can be a great way to show gratitude to customers who purchase from you. A well-designed card that says “Thank you for your order” is good enough to delight customers.
You should also consider adding a QR code to the card. It will open up lots of possibilities for your business. For example, you can add a video link to the code or attach an exclusive offer to appreciate customers.
Handwritten thank you notes
Nothing matches the unique charm and appeal of hand-written thank-you notes. You can use them to add a personal touch to orders made with you. Customers like it a lot when you go out of your way and include handwritten thank you notes and appreciate their purchases.
Top 60+ thank you for your order messages
To appreciate your customer for placing an order, you can say ‘thank you for your order’ in several ways. Let’s see the 60+ best thank you for your order messages, including personalized messages, thanking emails, and thanking cards.
Personalized thank you for your order messages
A great thank-you purchase message can make your customers feel valued and appreciated. Here are some engaging messages to express your gratitude and leave a lasting impression.
1. Thank you for your order! We truly appreciate your support and trust in us. We hope this purchase brings you joy and exceeds your expectations. If there’s anything we can do for you, just let us know!
2. Your support means the world to us! Every order helps us continue doing what we love, and we’re so grateful to have you as a customer. We hope you enjoy your purchase and look forward to serving you again!
3. We are beyond grateful for your order! Every package we send is packed with care, and we hope you love it as much as we loved preparing it for you. Thank you for choosing us!
4. Your trust in us is everything. Thank you for shopping with us! We hope your order brings you happiness, and we’d love to hear your feedback once you receive it.
5. You made our day! Thank you for your order and for supporting our business. We value you as a customer and can’t wait to serve you again in the future!
6. Guess what? Your order just made someone do a happy dance (hint: it’s us!). Thank you for supporting our store, and we hope your new item brings a big smile to your face!
7. Ding-dong! Your package is officially on its way to you, and we couldn’t be more excited. Thank you for your order. Get ready for an amazing unboxing experience!
8. Good news! Your order is packed, sealed, and ready for takeoff! We appreciate your support and can’t wait for you to receive it. Let us know how you like it!
9. You’ve got great taste! Thanks for choosing us, we’re thrilled to be part of your shopping experience. Your order is on its way, and we hope it brings you as much joy as it brought us while packing it!
10. You did it! You just made an awesome purchase, and we’re here to celebrate with you! Thank you for supporting our business. We can’t wait for you to enjoy your order.
11. Exclusivity unlocked! You’ve just made a premium purchase, and we’re honored to serve you. Thank you for choosing us; we guarantee this order will be worth the wait.
12. Exceptional choices deserve exceptional service. Your order is on its way, packed with care and quality. Thank you for trusting us, we look forward to impressing you!
13. Your order is more than just a transaction; it’s a partnership. Thank you for choosing us. We take great pride in our products, and we hope this one exceeds your expectations.
14. A luxurious experience awaits. Thank you for your purchase! We believe in quality, craftsmanship, and customer satisfaction. Enjoy your purchase, and let us know if we can assist you in any way.
15. A timeless purchase for a valued customer. Your order is a reflection of great taste, and we are honored to be your choice. Thank you for your trust. We promise an exceptional experience.
16. Because of customers like you, we continue to grow! Thank you for your support, it truly makes a difference. We hope you enjoy your order, and we’d love to see you again soon!
17. Your trust is what keeps us going. We are so grateful to have you as part of our community. Thank you for your purchase, and we can’t wait to serve you again in the future!
18. More than a customer, you’re part of our family now! Thank you for your purchase. We appreciate your support and look forward to building a long-lasting relationship with you.
19. Your support keeps small businesses alive! Thank you for shopping with us. It means the world to us, and we hope you absolutely love your order.
20. As a token of our appreciation, here’s a little something for you. Thank you for your order! Enjoy a special discount on your next purchase. We’d love to see you again soon!
Thank you for your order emails
Appreciating your customers is more than a catchy tagline. It’s an effective strategy for boosting customer retention. Now let’s take a look at some of the personalized phrases that you can use to impress your customer instead of ‘’thank you for your order.“
21. Thank you so much for your order! I hope you enjoy your new purchase!
Sometimes, keeping things simple is the best strategy when you’re developing customer service. This is one of those times.
Save your creative juices for more difficult situations and just focus on showing customers you appreciate them ordering from you in the first place. The best way to deliver that message is with a simple, “Thank you so much! I hope you enjoy your new purchase.” Find more customer service thanking messages.
Example;
22. Thank you for shopping with us!
When it comes to communicating with your customers. We all have different ways of interacting with them. Thank you for shopping with us is one of the best ways to give the customer a personalized experience. This simple phrase can make the customer feel appreciated once they purchase anything from you.
Example;
23. Thank you for your purchase
The phrase thank you for your purchase is most commonly used at the time of purchase when a customer has completed an online purchase. It is important to strike a balance between being over-the-top and completely robotic. Aim for a tone that manages to be both upbeat and genuinely appreciative.
Example;
24. Thank you for being our valued customer
Whether you’re sending a package with all the fixings or just a friendly, “Thank you for being our valued customer,” this sentence will let customers know they made the right decision by purchasing from you.
Repeat customers are one of the primary building blocks for any successful business. So, you must not only deliver on time but also demonstrate appreciation for their business.
Example;
25. Thank you for buying our product. We appreciate your trust
The best time to use this phrase is after sending an invoice. As the customer, you are asking for the money, and therefore, your action should be acknowledged. Other situations where this is appropriate include after shipping a product or after delivering a service.
If you’re having trouble using the phrase in these situations, just remember this formula: Person + did something to help them become a customer + thank you for + Subject of the transaction you’re thanking them for = “thank you for choosing our product. We appreciate your trust”.
Example;
26. Thank you for shopping
Thank you for shopping is a popular phrase used by customer service representatives and salespersons to express gratitude to customers upon receiving their orders. And, it’s a great alternative customer service phrase of thank you for your order. It is commonly used after the completion of online transactions, completing surveys, obtaining free gift offers, and closing sales. Many people use thank you for shopping to thank their customers for a purchase order.
Example;
27. Thank you for shopping at [company name]
The phrase should be used during sales calls and in live person-to-person communication. It should be considered a formal phrase. So, it is best to avoid using it in cases of casual communication. Most online businesses and online stores use this phrase in their announcements section at the bottom of their websites.
The most notable time to use thank you for shopping at Della is after receiving the purchase order or after completing the final sale.
Example;
28. Thank you for your support. You’re the best!
Thank you for your support. You’re the best is a short and sweet way of saying ‘thank you to a customer. Especially when the product has been delivered to them. You can use this welcome message when you find that your customer has already purchased and is now accessing the product that you have provided for them.
Example;
29. Thank you for choosing us. Your support means a lot to us!
Another great alternative to thank you for your order is to thank you for choosing us.
Your support means a lot to us. The general consensus among customers is that you should use the phrase Thank you for choosing us. Your support means a lot to us! When you are providing customer service to your customers.
It should also be noted that the phrase is typically used by companies that receive a lot of customer service phone calls per day.
One of the main reasons for this is that it will show customers that you are thankful for their business and that you appreciate their support. This will make your customers happier and more likely to become repeat customers.
Example;
30. Thankful and grateful to have you as a customer
Every business needs a way to let customers know they are appreciated. Whether it’s a thank-you, happy birthday, or just an acknowledgment that you value the business, you need a way to say it. Sometimes, you can make your customers feel more valued by sending them simple thank you card messages or engaging animated flipbooks on their special days.
If you are a customer service representative and want to thank your customer. You can simply say, “Thankful and grateful to have you as a customer.”
Example;
31. Thank you for your patronage! By shopping with us, you support local businesses
Thank you for your patronage! By shopping with us, you support local businesses. You can use this phrase instead of saying thank you for your order. This is a polite phrase that provides the customer with a sense of reassurance.
Example;
32. Thank you for choosing us… again! We really appreciate our repeat customers
Customers purchase the service or products from the business where they feel valued and get appreciation. If you are someone who is serving the customer. You should know the importance of appreciation. It plays a key role in retaining the customer.
When a customer comes again to your store to purchase anything then simply use the phrase ‘’thanks for coming back to us, we really appreciate our repeat customers’’ to make them feel valued and appreciated. Our goal is to provide the best service and quality products, so your repeat purchase is our reward.
Example;
33. We’re truly grateful for your support with your recent purchase
Using the phrase “We’re truly grateful for your support with your recent purchase” conveys genuine appreciation and gratitude towards customers. Businesses should use this phrase. It builds customer loyalty, encourages repeat business, and fosters positive brand perception. It differentiates from competitors and creates positive word-of-mouth.
Example;
34. Thank you for choosing us to fulfill your needs!
Thank you for choosing us to fulfill your needs! conveys appreciation for the customer’s decision to select the business to meet their requirements. This phrase acknowledges the customer’s trust in the business and expresses gratitude for the opportunity to serve them.
Example;
35. We’re over the moon with gratitude for your recent purchase!
We’re over the moon with gratitude for your recent purchase! This expresses immense appreciation for the customer’s recent transaction. It conveys a sense of excitement and joy. And, it highlights the significance of customer support to the business.
Example;
36. With immense gratitude, thank you for your recent purchase!
“With immense gratitude, thank you for your recent purchase” is a heartfelt expression commonly utilized by businesses to convey profound appreciation to their customers for their recent transactions. This message underscores the business’s sincere gratitude and underscores the importance of the customer’s patronage.
Example;
37. Your support means everything to us. Thank you for your order!
Your support means everything to us – thank you for your order expresses the profound importance of the customer’s support to the business. It acknowledges the significant impact of the customer’s order on the business and conveys heartfelt gratitude for their patronage.
Example:
38. With heartfelt appreciation, thank you for your recent purchase!
With heartfelt appreciation, thank you for your recent purchase! It provides a sincere and genuine sense of gratitude towards the customer for their recent transaction. It emphasizes the emotional connection between the business and the customer to express gratitude from the heart.
Example;
39. Your order is a reminder of the trust you’ve placed in us – Thank you!
Your order is a reminder of the trust you’ve placed in us – thank you, effectively communicates gratitude for the customer’s trust and confidence in the business. It acknowledges the significance of the customer’s decision to place an order. It expresses appreciation for their reliance on the business’s products or services.
Example:
40. We’re thrilled to have served you. Thank you for ordering!
We’re thrilled to have served you – thank you for ordering! It expresses genuine appreciation for the customer’s decision to make a purchase and reflects the business’s enthusiasm for fulfilling their needs.
Example:
Thank you for your order cards
A thoughtful thank-you card can turn a simple purchase into a memorable experience. Here are some thank you for your order card messages to impress and increase customer loyalty.
41. Thank you for your order! We truly appreciate your support and hope you love your purchase.
42. Your order means the world to us. Thank you for supporting our small business!
43. We’re so grateful for your order! Let us know if there’s anything we can do for you.
44. Thanks for choosing us! We appreciate your trust and can’t wait for you to enjoy your order.
45. Your support keeps us going! Thank you for shopping with us—we hope to see you again soon.
46. A big thank you! Every order means so much to us, and we’re thrilled to have you as a customer.
47. Your order isn’t just another sale—it’s a sign of your trust. Thank you for believing in us!
48. You are the reason we do what we love. Thank you for your order and for supporting our journey.
49. We know you have many choices, and we’re honored that you chose us. Enjoy your order!
50. Your support makes a difference! Thank you for helping our business grow.
51. Your package is on the way! Get ready for some unboxing joy. Thanks for your order!
52. Guess what? Your order just made our day! We hope it makes yours, too.
53. A little appreciation note for an awesome customer—thank you for shopping with us!
54. Thank you! You just unlocked VIP status in our hearts. We appreciate your support!
55. Ding-dong! Your order is on its way, and so is our gratitude. Thanks for choosing us!
56. We appreciate you! As a token of our gratitude, here’s a special discount for your next order.
57. Your loyalty means everything! Thank you for being a part of our journey.
58. You’re not just a customer—you’re part of our community. Thank you for your trust!
59. Thank you for shopping with us! We look forward to serving you again soon.
60. Your order made our day! We hope it brings you as much joy as it brings us.
Word & phrase bank for “Thank You” messages
Looking to keep your thank-you messages fresh, warm, and on-brand? Use this word and phrase bank to bring personality and emotion into your customer communication. Whether you’re writing emails, packaging notes, or social messages, these expressions can help you say “thank you” in more ways than one.
Classic & grateful
- “Thank you for your purchase!”
- “We truly appreciate your business.”
- “Thanks for choosing us.”
- “We’re grateful for your support.”
- “Your order means a lot to us!”
Friendly & warm
- “Thanks a bunch!”
- “Big thanks!”
- “We’re so glad you stopped by.”
- “Thanks for being awesome!”
- “You made our day!”
Fun & playful
- “You just made our day brighter 🎉”
- “Yay! Your order is in!”
- “You rock! 🤘”
- “Thanks a latte ☕”
- “High five to you!”
Excited & energetic
- “We’re thrilled to have you onboard!”
- “Woot woot! Order confirmed!”
- “Can’t wait for you to unbox your goodies!”
- “We’re just as excited as you are!”
- “Your order is on the way, let the excitement begin!”
Formal & professional
- “We appreciate your trust in our service.”
- “Thank you for your continued partnership.”
- “We value your business and look forward to serving you again.”
- “Your order has been successfully processed.”
- “We sincerely thank you for choosing [Brand Name].
Tips to write a “Thank You for Your Order” message
Crafting a thoughtful thank-you message isn’t just good manners; it’s a powerful way to strengthen customer relationships, boost brand loyalty, and even drive repeat purchases. Here are some practical tips to help you write thank-you messages that truly resonate.
Keep it short & sweet
Customers appreciate sincerity, not essays. Keep your message concise, ideally between 1–3 short sentences.
Example:
- “Thank you for your order! We’re excited to have you as a customer.”
Make it personal. Use the customer’s name and mention the specific product they ordered (if possible). Personalization makes your message feel genuine rather than generic.
Example:
- “Hi Jessica, thanks for purchasing the Urban Canvas Backpack—we can’t wait for you to try it!”
Express genuine gratitude
Avoid robotic phrases like “Your order has been received.” Instead, express true appreciation for their trust in your brand.
Example:
- “We’re truly grateful you chose us. Thank you for supporting a small business!”
Stay on-brand
Use a tone and language that reflects your brand personality—whether that’s fun and quirky, professional and polished, or warm and casual.
Example (fun tone):
- “Yay! Your order just made our day. Thanks a bunch!”
Example (formal tone):
- “Thank you for your business. We sincerely appreciate the opportunity to serve you.”
Add a CTA (Call to Action)
Encourage next steps: leave a review, follow on social media, share their purchase, or check tracking.
Example:
- “We’d love to hear how you like your new product—leave us a quick review!”
Include order or support details (Optional)
For emails or SMS, include a summary of the order, tracking link, or customer support info for added clarity and confidence.
Example:
- “Track your order here: [tracking link] | Need help? Reply to this message or email us anytime.”
Add a little extra (Optional)
Consider including a discount code, handwritten note, or a small surprise to delight your customer and increase the chance of repeat business.
Example:
- “As a thank-you, enjoy 10% off your next purchase with code WELCOME10!”
Conclusion
Thank you messages are more than just polite words. They’re a powerful way to build customer loyalty and boost your brand’s reputation. With the free templates we’ve shared, you can easily craft personalized, heartfelt notes that leave a lasting impression.
Whether it’s a simple email or a creative follow-up, showing gratitude keeps customers coming back. Try these ideas today, tweak them to fit your style, and watch your business relationships thrive!
Frequently Asked Questions
Thank you for placing your order with us! We’re thrilled to have you as a customer and are working on getting your order processed. We appreciate your trust in our service.
Thank you so much for being a valued customer! We truly appreciate your loyalty and trust in us, and we’re committed to providing you with the best service possible.
Thank you for your purchase! We are excited to fulfill your request and will ensure everything is handled with care and attention to detail. Your business means a lot to us!
We’re incredibly grateful for your purchase. It means the world to us to have your support, and we’re committed to ensuring that you have a fantastic experience with our product or service.
We’re happy to inform you that we’ve received your order and are working on processing it. You’ll receive a confirmation email with the details shortly. Thank you for choosing us!
Thank you for your continued partnership and trust in our business. We value your support and look forward to maintaining a successful relationship.
We just wanted to take a moment to say thank you for choosing us. Your support means everything, and we are grateful for the opportunity to serve you. If you need anything, don’t hesitate to reach out!
Thank you for your order! We’re currently processing it and will notify you once it’s on its way. We appreciate your business and hope you enjoy the product!
Thank you for allowing us to serve you! We truly value your business and are committed to ensuring that your experience with us is nothing short of excellent.
You’re very welcome! It’s our pleasure to provide you with what you need, and we’re here to assist you if you have any further questions or requirements.
Subject: Thank You for Your Purchase!
Dear [Customer Name],
Thank you for your recent purchase! We’re excited to have you as a customer and hope you enjoy [product/service]. If you have any questions, feel free to reach out. We appreciate your business and look forward to serving you again!
Thank you so much for choosing our business. We’re dedicated to ensuring that you have a great experience, and we truly appreciate your trust in us.
Thank you for your order! We’re currently processing it and will notify you once it’s ready for shipment. We appreciate your business!
Thank you for choosing our product! We’re thrilled to have you as a customer and are confident that it will meet your expectations. Please let us know if we can assist you in any way.
