Unify customer interactions, automate order updates, personalize shopping experiences, and run targeted campaigns from a
single platform designed to accelerate your eCommerce success.
Manage live chat, co-browsing, video & voice chat, and omnichannel messaging from a single, unified dashboard for a 360° view of every shopper.
Keep customers informed with real-time order tracking, shipping updates, returns, refunds, and cancellations integrated directly with your eCommerce backend.
Leverage AI-powered chatbots and AI agents to guide shoppers with personalized product suggestions based on their browsing and purchase history.
Re-engage shoppers with personalized reminders across multiple channels to recover abandoned carts and boost sales by turning missed opportunities into purchases.
Prioritize, route, and resolve customer issues efficiently using our integrated ticketing system and advanced access management.
Broadcast product launches, promotional offers, and feedback requests in WhatsApp, Website, SMS, social media, and more to engage customers proactively.
Seamlessly manage interactions from pre-purchase to post-sale with our customer service solution.
Boost conversions, resolve issues faster, and build lasting loyalty to grow your eCommerce business.
Communicate with visitors instantly with an eCommerce live chat that reduces cart abandonment, builds trust, and increases conversions through personalized, proactive chat experiences.
Deliver instant, accurate support around the clock to reduce response times, handle high volumes effortlessly, and provide seamless multilingual assistance that enhances customer satisfaction.
Centralize and prioritize customer inquiries efficiently to accelerate resolutions and keep shoppers informed with real-time updates.
Leverage intelligent AI agents to automate key operations, deliver personalized shopping experiences, and gain actionable insights that drive growth.
Reach the right customers at the right time with targeted campaigns that announce new products, alert shoppers when items are back in stock, and capitalize on festive seasons to maximize sales.
Businesses are achieving growth at a greater pace with our customer service platform.
Increase in conversion rates with live chat
Reduction in response times
Increase in customer satisfaction ratings
“Our support team faced steady challenge handling the influx of customer queries. But with the AI-powered Chatbot handling 85% of inquiries, our team could focus on addressing critical issues promptly. REVE Chat has significantly improved our response time and overall customer satisfaction.”
Head of Marketing, Legrand
“With REVE Chat, we were able to handle 85% of our support queries. We noticed a significant increase in the satisfaction rate and happier customers.”
Head of Ecommerce & Omnichannel Operations, Transcom Digital
“REVE Chat is a great tool for customer support. We are using both the bot & live chat. While the bot helps to resolve FAQs, chat allows engaging customers with co browsing & video chat.”
Business Development Manager, Public Gold
“REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitor’s activities and guide them properly.”
CTO, Pardgroup SpA
Le REVE, a top eCommerce platform, partnered with REVE Chat to boost engagement and drive growth. With AI-powered
chatbot and live chat, it offers 24/7 support, personalized interactions, and seamless shopping—leading to higher
engagement, more customers, and stronger sales.
First-time visitors are guided with instant answers and tailored product suggestions, increasing conversion rates.
Smart recommendations, upselling features, and lead forms turn interest into measurable sales results.
The chatbot helps customers with product searches, order tracking, and store information, available around the clock.
Combines typed queries and quick-reply buttons for a smooth, interactive interface.
Personalized recommendations and real-time assistance keep shoppers engaged throughout their journey.
Personalized recommendations and real-time assistance keep shoppers engaged throughout their journey.
Using REVE Chat, Legrand was able to improve their customer support resolutions by 70%. Learn how we were able to do that for a giant like Legrand.
View case studyReduced Chat Handling Time
Faster Customer Support Resolutions
Seamlessly connect REVE Chat with all the platforms that your Ecommerce business needs to succeed.
An Ecommerce customer service platform helps online businesses manage customer interactions across live chat, chatbot, ticketing, and social messaging channels. It allows brands to offer real-time support, automate FAQs and order tracking, and improve customer satisfaction while driving conversions.
An Ecommerce customer service platform helps online businesses manage customer interactions across live chat, chatbot, ticketing, and social messaging channels. It allows brands to offer real-time support, automate FAQs and order tracking, and improve customer satisfaction while driving conversions.
Ecommerce chatbots provide 24/7 support, answer FAQs, track orders, offer personalized product recommendations, and even assist in multilingual conversations. They help improve response time, scale customer service, and increase user engagement.
Yes, REVE Chat seamlessly integrates with leading platforms like Shopify, WooCommerce, Magento, and over 40+ other tools. These integrations enable real-time order tracking, customer info sync, and smoother workflows.
Ecommerce AI agents analyze customer behavior, automate tasks like order updates and inventory queries, and deliver personalized product recommendations in real-time, creating a smarter, more engaging shopping journey.
Absolutely. REVE Chat is designed to be scalable and flexible for businesses of all sizes. Whether you’re a growing store or an enterprise-level brand, you can customize and automate customer service to match your needs.
REVE Chat boosts engagement through personalized live chat, proactive campaigns, and AI-powered chatbots that keep users informed and supported. This fosters brand loyalty and encourages repeat purchases.
Yes, with REVE Chat’s Campaign feature, you can run targeted campaigns like product launches, back-in-stock alerts, and festive promotions through web push notifications, SMS, chat and messaging channels like WhatsApp and Messenger.
