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12 Ways You Can Say Thank You for Your Order

  • Juwel Rana Juwel Rana
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Thank You for Your Order

Customers are the most valuable resource that you have. If you truly value them, then they will always come back to you. The first thing you should do is to show them that you care and appreciate them. The key here is not to be a big shot or make it seem like you are doing them a favor, but rather just genuinely appreciate them for being your customer. 

According to the Stackla report, 70 percent of consumers say it’s important for brands to offer a personalized experience – up from 67 percent in 2019.

If you want to give the customer the best experience then appreciating them for their purchase is a great way. In this article, we will cover 12 different ways to say thank you for your order. It will make your customer so valuable and feel appreciated. 

Why Appreciating Your Customer Is Important? 

Your customers need to know that they’re appreciated. It makes them feel valued, and respected and their loyalty increases. When you can turn a disgruntled customer into someone who loves your brand, keep in mind that customer loyalty is one of the best things you can have in a business. At the end of the day, it needs to be about their happiness, not just about your business interests.

benefits-of-appreciating-your-customers

Customers are likely to spend 140% more after a positive experience than customers who report negative experiences. 70% of Americans have spent more money to do business with a company that offers great service.Forbes 

Over the years, there have been countless articles written about why it is important to appreciate your customers, but today, we want to talk about why it is important to appreciate your customer. 

There are numerous benefits of appreciating your customers including

  1. Increased Sales – Appreciating your customers increases the likelihood that they will remain loyal and come back for more.
  2. Better Customer Retention – Customers who feel appreciated are more likely to tell others about their positive experiences which lead to more sales.
  3. Faster Growth – Happy customers are more likely to share their positive experiences with others which leads to increased sales.
  4. Increased Referrals – When a customer feels appreciated they are more likely to recommend you to their friends and family.
  5. Creating an Emotionally Connected Brand – Appreciating your customers encourages them to connect emotionally with your brand and creates a feeling of loyalty and dedication towards it.
  6. Positive word of Mouth – Happy customers are more likely to share their positive experiences with others which leads to increased sales.
  7. Reduced Cost for Customer Acquisition – If you can efficiently acquire new customers then that is great, but once acquired, you still need to focus on retaining them, otherwise you may need to do a lot of work or spend a lot of money on getting new customers. A loyal customer base will cost far less in the long run than new ones.

12 Different Ways to Say Thank You for Your Order 

Appreciating your customers is more than a catchy tagline. It’s an effective strategy for boosting customer retention. Now let’s take a look at some of the personalized phrases that you can use to impress your customer instead of ‘’thank you for your order’’.

different-ways-to-say-thank-you-for-you-order 1

  1. Thanks So Much for Your Order! I Hope You Enjoy Your New Purchase! 
  2. Thank You for Shopping With Us!
  3. Thank You for Your Purchase.
  4. Thank You for Being Our Valued Customer.
  5. Thank You for Choosing Our Product. We Appreciate Your Trust.
  6. Thank You for Shopping.
  7. Thank You for Shopping at [company name].
  8. Thank You for Your Support. You’re the Best!
  9. Thank You for Choosing Us. Your Support Means a Lot to Us!
  10. Thankful and Grateful to Have You as a Customer.
  11. Thank You for Your Patronage! By Shopping With Us, You Support Local Businesses.
  12. Thank You for Choosing Us… Again! We Really Appreciate Our Repeat Customers.

1. Thanks So Much for Your Order! I Hope You Enjoy Your New Purchase! 

Sometimes keeping things simple is the best strategy when you’re developing customer service. This is one of those times. 

Save your creative juices for more difficult situations and just focus on showing customers you appreciate them ordering from you in the first place. The best way to deliver that message is with a simple, “Thanks so much! I hope you enjoy your new purchase.”

For example; 

Dear Robert,

Thanks so much for your order! I hope you enjoy your new purchase! 

We hope you enjoyed shopping on our site and appreciate your business.

At [Company Name], we are committed to providing you with a quality customer experience. We sincerely appreciate your business and look forward to serving you again soon!

The shipment has been confirmed.

Once we receive confirmation from the post office, we will process your shipment within 1-3 business days.

If the item is sent back to us due to an incorrect address, the shipping costs will be refunded and you will be required to pay for the re-shipping fee.

If the item is not received and the tracking number is not updated within 2 weeks, please contact us here: http://yoururl.com.

2. Thank You for Shopping With Us!

When it comes to communicating with your customers, we all have different ways of interacting with them. Thank you for shopping with us is one of the best ways to give the customer a personalized experience. This simple phrase can make the customer feel so appreciated once they purchase anything from you. 

For example;  

Hi Kate, 

Thank you for shopping with us!

You’re eligible for FREE shipping on orders $100+, excluding gift cards.

Please enter a valid email address in the field below, so that we can verify that we’ve reached you. An email will be sent with instructions regarding how to reset your password.

If you need help or want to speak to a Customer Service representative, click here for options. Please note that we are available Monday-Friday, 8:00 am-8:30 pm EST, and Saturday – Sunday 8:30 am – 7:00 pm EST.

Best regards, 

Jack

3. Thank You for Your Purchase.

The phrase thank you for your purchase is most commonly used at the time of purchase, when a customer has completed an online purchase. It is important to strike a balance between being over-the-top and completely robotic. Aim for a tone that manages to be both upbeat and genuinely appreciative.

For example;

Hi Daniel, 

Thank You for Your Purchase.

Our customer service people will definitely contact you as soon as possible.

We will be very glad to assist you with any questions you have and give you all information about your order.

Thank you, again, for your purchase from the Jeen Sale store. If you have any problems with your purchase, feel free to contact us at any time.

You can get in touch with us any time, by email or live chat.

Best regards, 

Tom 

4. Thank You for Being Our Valued Customer.

Whether you’re sending a package with all the fixings or just a friendly, “thank you for being our valued customer,” this sentence will let customers know they made the right decision by purchasing from you. 

Repeat customers are one of the primary building blocks for any successful business, so it’s essential that you’re not only delivering on time but also demonstrating appreciation for their business.

For example; 

Dear Jack,

Thank you for being our valued customer and shopping with us during the holiday season.

I hope that your shopping experience was a pleasant one. We work hard to ensure a memorable experience each time you purchase anything from us. 

Please contact us at 1-877-870-0222 if you need any further assistance. 

Regards,

Bob

5. Thank You for Choosing Our Product. We Appreciate Your Trust

The best time to use this phrase is after sending an invoice. As the customer, you are asking for the money and therefore, your action should be acknowledged. Other situations where this is appropriate include after shipping a product or after delivering a service.

If you’re having trouble using the phrase in these situations just remember this formula: Person + did something to help them become a customer + thank you for + Subject of the transaction you’re thanking them for = “thank you for choosing our product. we appreciate your trust”.

For example; 

Hi Bea,

Thank you for choosing our product. we appreciate your trust. We hope you enjoy your purchase. 

Please ensure to complete the following steps:

  1. Open the email from
  2. Click the link in the email to confirm your email address
  3. Enter the code into the box provided in your and click submit
  4. Enjoy!

If you have any questions or concerns, don’t hesitate to contact us at [email protected]

Best regards, 

Joe

6. Thank You for Shopping. 

Thank you for shopping is a popular phrase used by customer service representatives and salespersons to express gratitude to customers upon receiving their orders. And, it’s a great alternative customer service phrase of thank you for your order. It is commonly used after the completion of online transactions, completing surveys, obtaining free gift offers, and upon closing sales. Many people use thank you for shopping to thank their customers for a purchase order. 

For example;

Hi Joe, 

Thank you for shopping.

We are committed to 100% satisfaction of our customers and your feedback is very important for us, so please let us know what was your experience with our products or our services.

Thank you, again, for your purchase from the Jeen Sale store.

If you have any problems with your purchase, feel free to contact us at any time.

Thanks

7. Thank You for Shopping at [company name]. 

The phrase should be used during sales calls and in live person-to-person communication. It should be considered a formal phrase so it is best to avoid using it in cases of casual communication. Most online businesses and online stores use this phrase in their announcements section at the bottom of their websites.

The most notable time to use thank you for shopping at Della is after receiving the purchase order or after completing the final sale.

For example; 

Hey there,

Thank you for shopping at DellaMart. How was your shopping experience at our store? Please feel free to contact us if you need any assistance regarding our products and service. 

We’ll be happy to assist you.

Thanks, 

Deb

8. Thank You for Your Support. You’re the Best!

Thank you for your support. You’re the best is a short and sweet way of saying ‘thank you to a customer, especially when the product has been delivered to them. Use this welcome message when you find that your customer has already purchased and is now accessing the product that you have provided for them.

For example;

Hey there,

Thank you for your support. You’re the best! We are so happy to have such wonderful customers like you.

There’s been a lot going on here at We Are Unlimited, and we’d like to share some exciting updates with you!

First off, we’re hiring! Two new positions have been added to our team: Customer Success Manager and Inside Sales Supervisor.

If you’re ever thinking “I wish this was different about We Are Unlimited,” please feel free to email us. We read every email and are always working hard to improve the We Are Unlimited experience.

Regards, 

David 

9. Thank You for Choosing Us. Your Support Means a Lot to Us!

Another great alternative of thank you for your order is thank you for choosing us. 

Your support means a lot to us phrase. The general consensus among customers is that you should use the phrase thank you for choosing us. Your support means a lot to us! when you are providing customer service to your customers.

It should also be noted that the phrase is typically used by companies that receive a lot of customer service phone calls per day.

One of the main reasons for this is that it will show customers that you are thankful for their business and that you appreciate their support. This will make your customers happier and more likely to become repeat customers.

For example; 

Dear Customer,

Thank you for choosing us as your supplier. Your support means a lot to us! We accept customer feedback and encourage customers to leave positive feedback.

The highest praise that you can give us is the positive feedback you leave on our product page.

The best way to improve our services is by sending suggestions and feedback through the “Contact Seller” link.

Leaving negative feedback with poor ratings will not solve your problems. We will try our best to solve your problem as soon as possible.

Your understanding is highly appreciated.

Thank you. 

10. Thankful and Grateful to Have You as a Customer.

Every business needs a way to let customers know they are appreciated. Whether it’s a thank-you, happy birthday, or just an acknowledgment that you value the business, you need a way to say it. 

If you are a customer service representative and want to thank your customer then you can simply say ‘’ thankful and grateful to have you as a customer’’. 

For example;

Hi Jessie, 

Thankful and grateful to have you as a customer. Your support means a lot to us. We understand that sometimes it is not possible to keep your eye on your mailbox 24/7 and miss signing for your letter or package.

It is our pledge to always provide the best services to our valued customers. We want you to shop with confidence knowing that if there is a problem, we are here to help.

Here’s what we can do for you:

1) Please see the tracking number of your order and follow the shipping status.

2) If you would like us to reship your order, please contact us immediately or directly to the nearest post office to pick up your letter or package.

If you have not received your package within 30 days from the shipping date, we shall be willing to refund your money or replace your items if any. A refund will be made in the same way as your payment was made.

Regards, 

Kayes 

11. Thank You for Your Patronage! By Shopping With Us, You Support Local Businesses.

Thank you for your patronage! By shopping with us, you support local businesses. You can use this phrase instead of saying thank you for your order. This is a polite phrase that provides the customer with a sense of reassurance.

For example;

Dear Jessie, 

Thank you for your patronage! by shopping with us, you support local businesses..

For the past 12 years, our company has been your resource for all things gift-giving and you have graciously allowed us to earn your business. It is due to the loyalty of our customers that we continue to grow and remain in business.

The holiday season is a time of year when you are buying gifts for your friends, family, and associates. Our goal is to make your shopping experience easier, more convenient, and quicker while saving you time and money.

Best regards, 

Mark 

12. Thank You for Choosing Us… Again! We Really Appreciate Our Repeat Customers.

Customers purchase the service or products from the business where they feel valued and get appreciation. If you are someone who is serving the customer then you should know the importance of appreciation. It plays a key role to repeat the customer. 

When a customer comes again to your store to purchase anything then simply use the phrase ‘’thanks for coming back to us, we really appreciate our repeat customers’’  to make them feel valued and appreciated. Our goal is to provide the best service and quality product, so your repeat purchase is our reward.

For example;

Hey Katherine, 

Thank You so much for choosing us again! We really appreciate all of our repeat customers.

We’ve added a few things to make the experience even better! You’ll be the first to know about these, so check your updates.

Thanks again.

How Does REVE Chat Help You to Appreciate Your Customer? 

In this world, a great customer experience is no longer a luxury. It is a requirement. The customers are not only asking for better products anymore but also better conversations, better experiences—and better relationships.

Have you ever wondered how to thank your loyal customers? Of course, you have! As a business owner, it’s always good to be connected to your customers. Knowing whether they are satisfied or not with your brand is what helps you keep them engaged.

That’s why we made Chatbot: to offer you an AI-empowered solution that makes your customers happy and gets their loyalty. We empower the appreciation experience. We offer you the best way to reach out and build loyalty.

REVE Chat’s automated system helps your customers to get the appreciation they deserve. It provides a personalized and friendly conversation with your clients and makes a memory of it. The result: Your customers will love to come back to you again and again. Sign Up now and enjoy 14 days free trial. It doesn’t require a credit card. Completly a hassle-free experience.

 

Start Using REVE Chat Now!

Start a 14-day free trial, no credit card required!

Juwel Rana
Author’s Bio

Juwel is a Sr. Content Writer at REVE Chat. He specializes in writing about customer service and customer engagement. He is passionate about helping businesses create a better customer experience.

He strongly believes that businesses will be able to understand their customers better and ultimately create more meaningful relationships with them.

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