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Want to know ‘how much does a chatbot cost?’
The answer is — well, it depends on many different factors.
What you want out of the business chatbot, or what you want it for, are easily the two major factors to the cost.
That apart, the pricing also depends on the chatbot type, functionalities, integration, etc…and the list can go on.
Plus, one more important thing you need to understand — chatbot technology is evolving and becoming more sophisticated by the day, and with sophistication comes a high price tag.
Pricing will also depend on whether you hire someone — a third-party company or a freelancer – to build it or take the DIY route. Both options will have different price structures.
So, don’t expect to find a fixed chatbot price tag anywhere. Rather, you would find an approximate price range that often gives a good idea about how much you might need to spend for a bot.
In general, the estimated price range for a high-quality chatbot could be anything between $10,000 – $150,000, or even more.
If you want to understand what is a chatbot and why it’s important, or what are some of the chatbot benefits, have a look at these blogs –
Chatbots don’t come with fixed pricing because each of them is unique with specific project demands and business requirements. Plus, chatbot development is a long, diversified process with multiple steps that also affect the cost. So, you not only need to analyze different chatbot examples but also understand how different factors are the reason the final chatbot cost varies drastically.
There are a variety of factors that often affect chatbot costs.
Chatbots are growing in usage and popularity by the day. In fact, some 87% of consumers report positive experiences with the bot.
Considering all the factors, custom development of your chatbot can approximately cost anywhere between $20,000 to $80,000.
This chatbot price range would include everything, right from the overall design to the development, and integration of data analysis features like machine learning.
So if you’re planning to hire a third-party company for custom chatbot development, be better prepared — it can be expensive.
And if the price looks steep, you might like to compare chatbot vs live chat to get a clear picture of what to go for.
If your business doesn’t require a custom chatbot, you can surely consider going for a chatbot builder like REVE Chat. Check our chatbot and live chat pricing here.
Bot builders or chatbot platforms are a cheaper option compared to the custom development method as it comes based on a monthly subscription basis. Here, you would get what you pay for.
With bot builders, the chatbot pricing starts from zero — yes, you can build a bot for free and use it for the entire trial period without incurring any money — and can stretch as far you want the features and sophistication with it.
Whichever option you choose, it will benefit you in many ways given how chatbots can save businesses 30% costs on customer support alone.
There are no fixed costs to building chatbots when you hire others for development. It varies as you can see there are many different factors that affect the pricing of AI chatbots. It’s therefore important to first know and understand those factors in detail that might influence the final cost of a bot.
Bot development pricing can vary based on what and how you approach the process.
The cost of building a chatbot will depend on who you hire to build it. If you want a top-notch off-shore company to do the development, obviously the chatbot cost will be high. If you approach a local business, you can expect the price to stay lower compared to the offshore partner. And if you hire a freelancer, naturally you can get the bot built in the cheapest way it could be through the custom development method.
You however need to understand the limitations that often come with hiring a freelancer for complex software projects as they might not have the kind of tech expertise needed to do justice to a chatbot project. And freelancers might also not develop all the functionality or chatbot features you need with the project, particularly the AI-based features.
The final cost of your chatbot will also depend on whether you want POC and MVP phases for the obvious benefits they bring.
Some businesses prefer to have a POC (Proof of Concept) as an early model that does not have all the functionalities yet serves a great purpose in validating key elements like chatbot design.
Likewise, it’s a common practice in the software industry to have an MVP (Minimum Viable Product) or a beta version with basic features of the final solution. The idea is to use the MVP to gather initial feedback from the concerned person and then scale up if everything seems right.
This shows how you need the right chatbot strategy in place to get the pricing right.
Yeah, you will have these two types to choose from. And as you guessed it right, button-based chatbots would be much simpler with no ability to understand natural languages. They will come with the pre-defined flow which means all the answers are already fed into them and users just have to click on the buttons in the chat to get the answer.
On the other hand, AI-powered chatbots are more intelligent as they use NLP (natural language processing) and can understand the natural human language. Users can expect such bots to perform a bit more complex actions, like remembering previous data, providing information that is not scripted, and so on. This is why conversational AI chatbot pricing is higher.
So, simple button-based bots often cost 2-3 times less than advanced AI-driven ones.
Chatbots can support many languages, as many as you want. But you need to keep in mind, the more language you want with a chatbot design, the more you will have to pay. If you choose rule-based chatbots, you can customize their text messages and choose any language. However, AI bots will require extra testing for each language you want.
The good thing, some chatbot platforms ( or bot builders) have built-in support for many, so you won’t need to spend more on additional languages.
Any business would want their bot to have a good UI with elements — like the color scheme, style, and labels- in tune with the brand voice. However, some bots come with fixed UIs and won’t have the option to customize things. And if you want the ability to customize, there will be additional costs.
The chatbot cost will also vary for the level of complexity involved with the development of the backend, and the ability of the backend to support various integrations and business logic smoothly.
And lastly, a chatbot widget template will need maintenance on a regular basis which is often 10% of the total cost of development.
Zero! Yes, it may surprise you, but it’s true. The cost of building a chatbot with a bot builder is zero — only your time is involved. You can easily go to a chatbot platform, use its flow/ blocks and then create the type of bot needed, or for any purpose, whether to answer FAQs or collect leads, etc.
The bot builder option is monthly subscription-based and suitable for those looking for a low-cost way to build the chatbot. For payment you make, you get a framework to build upon, as well as support and maintenance from the vendor. With bot builders, you are sure where to buy chatbot without spending big
So, if you’re daunted by the number of factors involved in custom bot development, you should consider a DIY approach or rely on one of many self-service best chatbot platforms to build the bot from the start. In this method, there is no need to code anything, as the method is largely drag-n-drop.
The pricing of building a chatbot with bot builders may have different aspects to it.
Creating a chatbot with the REVE Chat platform is a breeze. You can build your own AI bots with no coding, or create bots with your desired features to put customer service on autopilot.
It’s a great platform for chatbot development with prices starting from as low as $44 with virtually all the features for your bot. We have plans based on a monthly, 1-year, and 2-year subscription basis.
The best part, if you need more than our plans have, you can always take the custom chatbot development approach and get in touch with our experts to take the process further.
Chatbot development with REVE Chat promises a range of benefits.
Want to know more? Check out our chatbot pricing.
Custom chatbot development is quite like taking a leap of faith into the dark. It often involves so many factors and variables that low-budget businesses might find tough to benefit from. This is where chatbot platforms can help. They give your business a great deal of freedom and have an amazing chatbot cost structure to leverage.
You can now build your own bots in minutes, add whatever features deem fit for the business, take help for custom addition later on. And when so much is there to gain, it would be a surprise if you did not benefit from the popular bot building method.
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