Introducing a new way to guide your customers and provide real time support with Co-browsing

Engage With Your Customers

on Viber Messaging App

Connect With Your Customers with Viber Messaging App Under One Single Platform

Easy setup. No Credit Card Required

Trusted by businesses across the globe

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Social Customer Support

This feature allows a company to chat with their customers on viber messaging platform using live chat dashboard from REVE Chat. It helps them in providing omni-channel support. Customer Experience is escalated since they get support on their favourite messaging channel; and not have to do anything extra.

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bettermanagmentviber

Better Engagement

As you’re connected with your customers on their favourite messaging channel, they can communicate with you much easily hence, the engagement quotient increases. They will also tell their friends about the awesome support they are getting from you which brings you more leads.

How to Integrate?

  1. To get started, you need to create a public account in Viber. To know more and create the public account click here

    viber-1
  2. Once you create public account in Viber, you will get an ‘App Key/Authentication Code’ which you need to enter during the integration process. To get the ‘App Key’, go to Viber>Public>your public account>Edit Info>Your app key>click on Copy.

  3. Next, login to REVE Chat dashboard and select ‘Viber Messaging’ under ‘Integrations’ from top menu.

    viber-integration
  4. Here paste the ‘Authentication Token/App key’ in the given box and click on ‘Authenticate’. That’s it.You have successfully integrated REVE Chat with Viber.

    Now, you will be able to receive and respond to the Viber messages from the REVE Chat dashboard itself.

Engagement made easy with powerful features

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Live chat service on your website for offering instant assistance to the visitors.

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The online chat software allows customers to initiate voice/video chat with the support team for instant help.

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Facebook Messaging

Allow customers to live chat with you directly from the Facebook company page through Facebook messenger.

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Viber Messaging

Integrate Viber with this website live chat software and let customers send you messages from Viber.

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Department Management

Route chat requests to specific departments and allow them to live chat online with the right agents.

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Visitor Analytics

Know website visitors by their names, geographic locations, current page visits etc. and offer more personalized support.

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Auto Trigger

As an online chat software, it automates your live chat assistance through personalized triggers.

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Mobile SDK

Add live chat service to your Android mobile application in a few minutes with mobile SDK.

Read More

Start engaging your visitors with
REVE Chat in a few minutes.

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