Introducing a new way to guide your customers and provide real time support with Co-browsing

Transform your Telecom service

with Multi-channel customer communication

Easy setup. No Credit Card Required
REVE Chat Dashboard

Trusted by businesses across the globe

Offer Instant Assistance through Live Chat, Voice and Video Chat.

Respond quickly to your customers who need instant assistance. Apart from live chat, now your telecom customers also can initiate voice and video chat to your support team free of cost from the same REVE Chat window.

customer satisfied
queue

Let Your Customers Know How Long They Need To Wait In the Chat Queue

In case of high website traffic, when all your support agents are busy in assisting others, new chat requests come under queue. ‘Queuing’ lets visitors know how long they need wait to start the conversation. In the meantime, they get updates on their current positions in the queue.

Provide Customer Support Even On Your Social Media Company Page

Let customers talk to you even from your company page on Facebook. Integrate REVE Chat with Facebook and start communicating through Facebook Messenger.

ocial media company page
Support Team Performance

Evaluate How Your Support Team Is Performing

Overall performance evaluation of your team is really important in order to improve the quality of customer service in telecom industry. ‘Agent Analytics’ provides minute details like their login time, total successful and missed chats, customer ratings they have got etc which allow you to work on further improvements.

Track Visitors on Your Website and Proactively Engage To Help

REVE Chat lets you monitor in real-time, how many visitors are browsing your website at any given time. Get details like past visits, current page views, geographic location etc from which you can get information about them even before you start interacting. It will help you to personalise the conversation.

Visitor analytics
Visitor analytics

Get Ratings from Customer to Improve Your Services

With millions of telecom users, it’s really tough to get feedback from them. A telecom company can easily use live chat software to get ratings from customers for its overall services. The ratings and suggestions will definitely help in improving the service and strengthening your brand image.

Integrate REVE Chat to your business apps in one click

Make data driven business decisions

Boost online sales

Provide excellent customer service to the telecom users and increase sales conversions.

Reduction in service cost

Live chat with multiple customers at a time and automatically reduce your total cost on human resource.

Earn loyal customers

It lets you engage with customers proactively for offering instant help and earn their loyalty.

Be always reachable

You should always be with your customers whenever they need. Live chat allows you to offer 24/7 customer support 365 days.

Start engaging your visitors with
REVE Chat in a few minutes.

Sign Up For 14 Days Free Trial
No Credit Card Required. Easy Setup
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