Table of Content

    Ask OTP

    • July 17, 2025
    • 1 mins read

    Table of Content

      This action is used to collect OTP sent to visitor/ customer’s phone or email. In the text box, users have to provide a text message asking for the OTP.

      Number of repeat is the number the chatbot will try when a customer fails to provide a correct code for the first time. We can change the message that will be shown every time the validation fails.

      We can direct visitors to different nodes based on the validation. We can transfer the chat to a new node when the validation has failed & the number of repeat is also reached ( chatbot will give user certain amount of tries to provide a valid number). And if the validation was successful, we can take the visitor to another node

      The visitor’s response will be saved in an attribute they select.

      AUTHOR’S BIO

      Rahat Hassan is a strategic Product Marketing Manager at REVE Chat specializing in customer experience & communication. He is passionate about creating compelling content for diverse audiences. Beyond work, he enjoys reading articles and watching videos on trending technological shifts ...

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