Video Chat

This feature allows visitors to talk and see the support agents in real time. This feature is really helpful for companies as it increases trust in consumer’s mind.

Customer Support

With video chat, customer representatives can resolve the issues of website visitors faster. It helps in improving customer experience and delight.

Share Screen

Share the Screen with Video Chat

One of the benefits of video chat is that you can share screens with your customers. This way you can help them in trouble shooting issues faster and can upsell the products. You can also show the live version/demo of the product instead of product video.

Share Screen

How to enable Video Chat?

  1. Login to your REVE Chat dashboard with the given login details.

  2. Go to ‘Chat Window’ under ‘Customization’ section and enable ‘Video Call’ option. Finally, click on the ‘Save’ button to apply your changes.

    Video Chat Enable

How does it work?

  1. Your website visitor will click on the ‘Voice Call’ button to initiate the call to your support agent.

    Video Chat Option
  2. Your agent will see the call notification on his dashboard itself. By clicking on the ‘Accept’ button he can receive the call and start talking.

    Video call requests

Engagement made easy with powerful features

Live Chat

Live chat service on your website for offering instant assistance to the visitors.

Read More

Voice/Video Chat

The online chat software allows customers to initiate voice/video chat with the support team for instant help.

Read More

Facebook Messaging

Allow customers to live chat with you directly from the Facebook company page through Facebook messenger.

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Viber Messaging

Integrate Viber with this website live chat software and let customers send you messages from Viber.

Read More

Department Management

Route chat requests to specific departments and allow them to live chat online with the right agents.

Read More

Visitor Analytics

Know website visitors by their names, geographic locations, current page visits etc. and offer more personalized support.

Read More

Auto Trigger

As an online chat software, it automates your live chat assistance through personalized triggers.

Read More

Mobile SDK

Add live chat service to your Android mobile application in a few minutes with mobile SDK.

Read More

Start engaging your visitors with
REVE Chat in a few minutes.

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