Revolutionizing Customer Service with AI Chatbots

Unleash the full potential of customer service with AI-powered chatbots, ensuring round-the-clock support with speed and precision.

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Transforming businesses with AI Chatbots

Our hybrid chatbots elevate your customer service by resolving queries with speed and precision.

Visual Flow Builder

Effortlessly create unique chatbots with our interactive visual flow builder

Drag-and-drop interface

Easily create chatbots using a no-code interactive interface by dragging elements from a great list of options.

Rich library of actions

Utilize a variety of actions such as Buttons, Carousels, Text, etc, to create dynamic hybrid chatbots.

Multi-flow management

Break down the flow of a chatbot into multiple smaller branches for streamlined operation.

Unified Omnichannel Engagement

Engage with customers effectively using our omnichannel chatbot solution

Seamless Human Handover

While a customer interacts with a chatbot, an agent can monitor the conversation and easily take over the chat with a simple click of a button.

Proactive auto triggers

Set up auto message triggers to proactively reach out to customers during certain actions, such as browsing the pricing page and so on.

Multi-chatbot deployment

Easily deploy multiple chatbots using a customizable chat widget on any platform

Conversational Capabilities

AI chatbots that deliver human-like, personalized
replies with real-time sentiment awareness

Sentiment analysis

REVE Chatbots can analyze sentiments in real-time through customer interaction

Intent and entity training

Our chatbots can be trained to detect customer intent and then create entities to fulfill the needs of a user.

Context awareness via NLP

Chatbots can carry over information from past conversations with a customer and provide better support.

Advanced Workflows

Configure chatbots with APIs, webhooks, and more to
build business-specific workflows

Deep system integrations

Seamlessly integrate deep systems such as CRMs, company databases, and more with AI-powered chatbots.

Custom scripts

Create special functions for a chatbot through coding and design a more dynamic solution.

Webhooks

Facilitate secured data access through webhooks and connect your chatbot with external software or portals seamlessly.

Dynamic action

Create flexible hybrid chatbots through dynamic actions, utilizing APIs, conditional actions, and more for greater benefits.

Brain AI

Augment your chatbot’s capabilities with our LLM technology and provide your customers with accurate, personalized responses.

Smart FAQ support

Brain AI allows chatbots to determine and answer frequently asked questions efficiently.

Knowledge base training

Train your chatbots with information from external sources, such as databases to deliver more contextual and accurate responses.

Extensive Chatbot Analytics

Track your chatbot’s performance through our customizable dashboard

Customizable analytics dashboard

With an interactive dashboard, a business can check how their chatbot is performing on many metrics.

Channel-specific data monitoring

Monitor conversation data on different platforms through our comprehensive dashboard.

Goal analysis

Create goals and set performance benchmarks to determine the usefulness of your chatbot and identify a list of further improvements needed.

Data Security

Our solution ensures that data from both companies and customers are completely secured

End-to-end encryption

Chatbot conversations are fully encrypted, ensuring safe and secure communications.

Regulatory compliance

Our chatbots are compliant with data privacy and payment processing regulations such as GDPR and PCI DSS.

Security safeguards

With Server-side webhooks, API authentication, data masking, and many other security features, we ensure that all business and customer information is protected.

Revolutionize communication with multilingual support

REVE Chatbot makes global engagement effortless with support for over 40 languages.
Deliver personalized, context-aware conversations in any language and
connect with customers worldwide.

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AI and Human Support, Perfectly Aligned

Combine the speed of AI with the expertise of your team. Our chatbot and live chat solutions
are designed to work together, enabling smart routing, instant escalation,
and a seamless experience for your customers.

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Wait, That’s not all!

More features

Fallback option

Configure chatbots to send a fallback message or route to a support agent if they do not understand the queries or questions.

Bulk data training

Train a massive amount of data through documents or databases to give more information and context to chatbots.

AI Translation

Whether your customers speak Spanish, French, or Japanese, our AI translation makes sure you’re always speaking their language.

Custom attributes

Create workflows with custom attributes to take specific actions when that information is used during chatbot conversations

Rich data collection

Collect customer data through different workflow elements like forms, questions, and more.

Custom Forms

Using customized forms, chatbots can be configured to ask for information using unique forms depending on the purpose.

Media interactions

Chatbots can process images, videos, and other media content to ensure that no user input is unresolved.

Appointment Scheduling

Use chatbots to take appointments from customers by taking relevant information such as booking data, time, etc.

Integrate Chatbot with any platform

REVE Chatbot integrates with any platform of your choosing, including popular ones like
WhatsApp, Facebook, YouTube, etc. With over 40+ integrations, our chatbot provides your
customers with a personalized experience.

Integration

Frequently asked questions

REVE Chat’s AI chatbot can automate customer support, qualify leads, provide instant answers, and guide users through their buying journey, all without human intervention. It helps reduce response times, improve satisfaction, and increase conversions.

Yes, you can train the chatbot using your FAQs, knowledge base, website content, or documents. This allows it to provide more accurate and context-specific answers tailored to your business needs.

No technical skills are needed. REVE Chat offers an intuitive, no-code chatbot builder that lets you create conversation flows with a simple drag-and-drop interface.

REVE Chatbot combines live chat, ticketing system, AI automation, and human handover into one powerful platform. Unlike many standalone bots, it offers advanced features like intent detection, lead qualification, LLM versatility, and multilingual support.

Yes, REVE Chatbot can be easily integrated with your website, Facebook Messenger, WhatsApp, Viber, and other popular platforms to deliver omnichannel support.

Yes, our Chat Widget allows full customization, and you can adjust colors, fonts, icons, and welcome messages to reflect your brand identity and create a consistent user experience.

Security is a priority for us. REVE Chatbot complies with industry-standard encryption and data protection protocols to ensure customer data remains safe and confidential.

Happy customer voices

Md. Faridul Amin

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"With REVE Chat, we were able to handle 85% of our support queries. We noticed a significant increase in the satisfaction rate and happier customers."

Susan Foo

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“REVE Chat is a great tool for customer support. We are using both the bot & live chat. While the bot helps to resolve FAQs, chat allows engaging customers with co browsing & video chat.”

Laxman Tari

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"Our support team faced steady challenge handling the influx of customer queries. But with the AI-powered Chatbot handling 85% of inquiries, our team could focus on addressing critical issues promptly. REVE Chat has significantly improved our response time and overall customer satisfaction."

Grace Chipofya

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“REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitor’s activities and guide them properly.”

Veronica

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“It is clear they really care about their customers and want to ensure they are happy. The platform itself is constantly evolving and has many great features. I would highly recommend REVE Chat to anyone looking for a customer chat solution.”

Massimiliano Ciarrocca

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“REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitor’s activities and guide them properly.”