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Live Chat Support Increases Customer Retention by 63%

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What is Live Chat Support?

Live Chat helps you to connect with your customers via instant messaging for providing better support via website or mobile app. Using live chat as a support channel, you can provide faster solution to your customer problems making them retain with your business.

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Customer Satisfaction

“97% of consumers say customer service is important in their choice of and/or loyalty to, a brand.”- Microsoft 2016 State of Global Customer Service Report.

When you give better service to your existing customers, they like to say with you. They not only stay with you but they recommend you to others as well in form of reviews.

Customer Satisfaction

More Confidence

90% of customers consider live chat helpful. - ATG Global Consumer Trend

Even looking at a live chat option boosts the confidence of users in your brand. They like to know that if required they can get immediate solution to their queries.

More Confidence

Integrate REVE Chat to your business apps in one click

Make data driven business decisions

Increased sales conversion

Offer excellent customer support by adding live chat facility on your ecommerce website and convert online store visitors into customers.

Reduction in service cost

On your ecommerce website, live chat agents can efficiently handle multiple visitors at a time which reduces the overall service cost.

Engage proactively

Don’t wait for customers to reach you. Proactively engage with them for offering help regarding your offerings.

Build brand loyalty

Excellent customer service on your ecommerce website helps to build good relationships with customers and makes them loyal.

Start engaging your visitors with
REVE Chat in a few minutes.

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