Inbox Appearance

The Inbox Appearance setting lets you customize the background of your REVE Chat inbox. You can select a predefined pattern to create a more personalized workspace for managing customer conversations.

Path: Profile Icon → Settings → General Settings → Inbox Appearance

How to Change the Inbox Appearance

1. Click your Profile icon in the bottom-left corner of the REVE Chat dashboard and open Settings.
2. Under General Settings, select Inbox Appearance.
3. In the Appearance panel, choose your preferred background pattern. Available options include None, Marbel, Artboard, Bacteria, Business, Dot, Geometry, Jamdani, and Streamline.
4. The selected pattern will be applied to your inbox background.

Channel-Specific Background

Enable Channel specific background if you want conversations from individual communication channels to keep their own channel-specific backgrounds.

When this option is enabled, the channel-specific background will override the background pattern selected above.