Introduction to Brain AI

Enhance your customer support with our new GEN-AI platform. Train a custom knowledge base using advanced Large Language Models (LLM) to deliver smarter, more accurate responses to your customers.

What is knowledge base?

Knowledge-base is a centralised repository of information. Using our Gen-Ai platform, you can create & train a custom knowledge-base with your company’s product’s documentation, privacy policy, warranty & return policy etc. . This knowledge-bases help chatbots to deliver smarter, more accurate responses in a more human manner.

Data Source

In the Data Source sub-tab, users can view all their existing knowledge bases or create a new one. Additionally, users can see the number of tokens available—tokens act as a digital currency needed to create and train a knowledge base in REVE Chat. For more details on tokens, refer to the pricing section.

Insights

The Insight Tab in our Knowledge Base feature provides a comprehensive view of all reports and analytics related to your knowledge base’s performance. This tab is your go-to resource for understanding how many tokens used for training & query response, how well your knowledge base is functioning using response performance.

Learn how to create a knowledgebase.

Learn how the Brain AI Action works in chatbot

Learn how to set your chatbot’s behavior for Brain AI

Learn how to integrate Open AI in REVE Chat to use Brain AI