Chatbot API
- August 20, 2025
- 2 mins read
Table of Content
Get all Chatbot in the Account
To access all data use the below CURL replacing {account_id} from your account.
Learn how to get your Account ID.
Learn how to get Authorization key.
curl --location -g 'https://api.revechat.com/api/bots/{account_id}/' \
--header 'Authorization: paste your authorization key here' \
--data ''Example:
curl --location 'https://api.revechat.com/api/bots/8683034' \
--header 'Authorization: eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50SWQiOiI4NjgzMDM0Iiwic3ViIjoiYXV0aG9yaXphdGlvbiIsImV4cCI6MTc1ODI3OTA4OSwiaWF0IjoxNzU1Njg3MDg5fQ.o9l9YaVLF0DWSfbHTHKCrOfv7L4DouKgbLiWA9dm85I' \
--header 'Cookie: revechatLocaleCookie=en'View Success Response
{
"status": "success",
"message": "found",
"body": [
{
"id": 15597,
"accountId": "8683034",
"botUUId": "05d685aa-0a24-4f49-a9f3-7005eae927ca",
"botName": "AnowerDBas",
"lastUpdate": 1755085017107,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "Anower",
"tagLine": null,
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 0,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": "CLOSE_CHAT",
"message": "This chat session has been closed due to long period of unavailability.",
"max_limit": null,
"response_intent_id": null,
"survey_conf_time": "5",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": null,
"isKnowledgebaseConnected": 0,
"buildWith": "CUSTOM",
"startNodeId": 622116,
"positionX": -282.0,
"positionY": -118.5,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14454,
"accountId": "8683034",
"botUUId": "8219ebf4-5e05-48d9-92b8-2f2473f81f77",
"botName": "New bot",
"lastUpdate": 1754808727124,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "Test",
"tagLine": null,
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 0,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": "CLOSE_CHAT",
"message": "This chat session has been closed due to long period of unavailability.",
"max_limit": null,
"response_intent_id": null,
"survey_conf_time": "5",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": null,
"isKnowledgebaseConnected": 1,
"buildWith": "GEN_AI",
"startNodeId": 622277,
"positionX": 0.0,
"positionY": 140.5,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14431,
"accountId": "8683034",
"botUUId": "e9c10cea-0263-4f6d-822f-83a4c97e6fa0",
"botName": "prime bank bot test afzal 2",
"lastUpdate": 1748754306703,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "prime bank bot test afzal 2",
"tagLine": null,
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 1,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": "CLOSE_CHAT",
"message": "This chat session has been closed due to long period of unavailability.",
"max_limit": null,
"response_intent_id": null,
"survey_conf_time": "5",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": null,
"isKnowledgebaseConnected": 1,
"buildWith": "GEN_AI",
"startNodeId": 606986,
"positionX": -114.5,
"positionY": -79.5,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14430,
"accountId": "8683034",
"botUUId": "57e1a67c-ce13-45f0-945b-2bc176cceeb3",
"botName": "prime bank bot test afzal",
"lastUpdate": 1748753798052,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "prime bank bot test afzal",
"tagLine": null,
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 1,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": "CLOSE_CHAT",
"message": "This chat session has been closed due to long period of unavailability.",
"max_limit": null,
"response_intent_id": null,
"survey_conf_time": "5",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": null,
"isKnowledgebaseConnected": 1,
"buildWith": "GEN_AI",
"startNodeId": 606976,
"positionX": null,
"positionY": null,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14415,
"accountId": "8683034",
"botUUId": "d172e7e5-c0de-4b37-a52c-79d2ae9a90e9",
"botName": "Lead bot",
"lastUpdate": 1748939067967,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "Test",
"tagLine": null,
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 1,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": "CLOSE_CHAT",
"message": "This chat session has been closed due to long period of unavailability.",
"max_limit": null,
"response_intent_id": null,
"survey_conf_time": "5",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": null,
"isKnowledgebaseConnected": 0,
"buildWith": "CUSTOM",
"startNodeId": 606304,
"positionX": -58.62,
"positionY": -8.59,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14413,
"accountId": "8683034",
"botUUId": "c6c11a92-1070-439d-8fb1-6c221c0f8483",
"botName": "FAQ Bot",
"lastUpdate": 1748337797697,
"avatarName": "Question.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "FAQ Bot",
"tagLine": "Virtual Assistant",
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 1,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": null,
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": "300",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"title\":\"\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": 0,
"isKnowledgebaseConnected": 0,
"buildWith": "CUSTOM",
"startNodeId": 606287,
"positionX": 0.0,
"positionY": 1449.0,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14376,
"accountId": "8683034",
"botUUId": "816bcd81-b51b-41cb-a99e-ccbc2d878b9e",
"botName": "Stc knowledgebase",
"lastUpdate": 1746436801984,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "AI Bot",
"tagLine": "Your AI Assistant",
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 0,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": "CLOSE_CHAT",
"message": "This chat session has been closed due to long period of unavailability.",
"max_limit": null,
"response_intent_id": null,
"survey_conf_time": "5",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 1,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": null,
"isKnowledgebaseConnected": 1,
"buildWith": "CUSTOM",
"startNodeId": 605357,
"positionX": -283.5,
"positionY": -91.0,
"languageCode": "en_US",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 14374,
"accountId": "8683034",
"botUUId": "274284d6-41a8-4681-a644-216eee05533a",
"botName": "Test-for-2025",
"lastUpdate": 1746436558699,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "test bot",
"tagLine": null,
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 1,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
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}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 0,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": 0,
"isKnowledgebaseConnected": 0,
"buildWith": "CUSTOM",
"startNodeId": 558778,
"positionX": null,
"positionY": null,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 11372,
"accountId": "8683034",
"botUUId": "6afde428-3ad4-4a9f-88c1-1ba2c4be33f0",
"botName": "AnowerDB",
"lastUpdate": 1692782713601,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "AnowerDB",
"tagLine": "",
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 2
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 1,
"isDraft": 0,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": 557929,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": null,
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": "300",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": 3,
"otpNode": -1,
"authRequiredType": "ONCE",
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 0,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": 0,
"isKnowledgebaseConnected": 0,
"buildWith": "CUSTOM",
"startNodeId": null,
"positionX": null,
"positionY": null,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
},
{
"id": 11204,
"accountId": "8683034",
"botUUId": "148b13a0-f998-42d1-a5d2-df678fc54a24",
"botName": "Vtiger",
"lastUpdate": 1693118204306,
"avatarName": "BOT-Avatar-101.png",
"enabledSocialChannels": [],
"sampleBot": 0,
"displayName": "Vtiger",
"tagLine": "",
"triggerEvent": {
"event": {
"name": "click",
"payload": {
"time": null,
"url": null,
"isExactMatch": null
}
},
"priority": {
"option": 1
},
"online": null,
"offline": null
},
"isWebChannelEnabled": 0,
"isDraft": 0,
"fallbackSettings": {
"default_message": "Sorry! I am still learning 🙂 Can you please be more specific to your query?",
"failed_to_answer": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"repeat_query": {
"type": null,
"message": null,
"max_limit": "3",
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"trigger_flow_on_chat_close": null,
"offline_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"online_form": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"satisfaction_survey": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": "300",
"enabled": false
},
"sentiment": {
"type": null,
"message": null,
"max_limit": null,
"response_intent_id": -1,
"survey_conf_time": null,
"enabled": false
},
"authInfoDto": {
"maxExpiryMinutes": null,
"otpNode": -1,
"authRequiredType": null,
"enabled": false
}
},
"googleLogin": {
"authCode": null,
"email": null,
"fullName": null,
"refreshToken": null,
"accessToken": null,
"botId": null
},
"botAccuracyLevel": 0.5,
"greetingMessage": null,
"languageMessage": "{\"message\":\"\",\"title\":\"\",\"code\":\"bn\"}",
"isDeleted": false,
"metaInfo": null,
"isBotEnabled": 0,
"webpageSettings": "{\"triggerFor\":\"all\",\"isTriggerByClickingBanner\":true,\"isTriggerBasedOnDuration\":false,\"triggerDuration\":0}",
"isMobileSdkChannelEnabled": 0,
"isKnowledgebaseConnected": 0,
"buildWith": "CUSTOM",
"startNodeId": null,
"positionX": null,
"positionY": null,
"languageCode": "en",
"isUpdated": false,
"version": 0,
"assignedDepartments": null
}
]
}All Bot Chats API with Parameters
To retrieve all conversations for a specific bot, use the CURL command below. Be sure to replace {account_id} and {bot_id} with the appropriate values from your account.
| Field | Category | Type | Description | Example |
|---|---|---|---|---|
| page_no | optional | Number | The requested page number. | ?page_no=1 |
| date_from | optional | String | Timestamp in milliseconds formatted date is end date of the search criteria. | ?date_from=1747119480000 |
| date_to | optional | String | Timestamp in milliseconds formatted date is end date of the search criteria. | ?date_to=1752389880000 |
| bot_id | optional | Number | Will return results involving this agent id only. | ?bot_id=14431 |
| visitorEmail | optional | String | Will return results involving this visitor’s email only. | [email protected] |
| is_handover | optional | String | If value is set as true, then it will return bot sessions that handed over the chat to human agent. If set as false, then it will return chat that did not handed over to agents | ??is_handover=true |
Example CURL with all Parameter
curl --location 'https://api.revechat.com/api/bot-chats/8683034?bot_id=14431&page_no=1&date_from=1747119480000&date_to=1752389880000&is_handover=true&visitorEmail=talha%40revechat.com' \
--header 'Authorization: eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50SWQiOiI4NjgzMDM0Iiwic3ViIjoiYXV0aG9yaXphdGlvbiIsImV4cCI6MTc1ODI3OTA4OSwiaWF0IjoxNzU1Njg3MDg5fQ.o9l9YaVLF0DWSfbHTHKCrOfv7L4DouKgbLiWA9dm85I' \
--header 'Cookie: revechatLocaleCookie=en'View Success Response
{
"status": "success",
"message": "found",
"body": {
"content": [
{
"serialNo": 1,
"id": 2188814,
"visitorId": 16219122,
"visitorRecordId": 30267155,
"timestamp": 1749883348702,
"accountId": "8683034",
"channelType": 0,
"phoneNo": null,
"email": "[email protected]",
"visitorName": "#fe50a4daf",
"botRating": {
"rateType": null,
"rateValue": null,
"vsPostchatSurveyExtraFields": "[]",
"aggregated": false
},
"botName": "prime bank bot test afzal 2",
"city": "Dhaka",
"country": "Bangladesh",
"visitorSource": "https://app.revechat.com",
"sessionStarted": "14-Jun-25; 06:42:15 AM",
"messageCount": 5,
"openEndedQueryCount": 2,
"fallbackCount": 0,
"sessionDuration": "45:33:17",
"endedBy": 0,
"sessionEnded": "16-Jun-25; 04:15:32 AM",
"deviceType": "Windows 10",
"chatInitiatedUrl": "https://app.revechat.com/static/live-preview/bot-preview-commercial.html",
"humanHandover": 1,
"visitorUuid": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"chatInfoId": 21520704,
"botProfilePic": "BOT-Avatar-101.png",
"visitorProfilePicUrl": "",
"sentiment": null
}
],
"pageSize": 20,
"totalPage": 1,
"currentPage": 0,
"totalRecord": 1
}
}Get a single chatbot session details
To retrieve single conversations for a specific bot, use the CURL command below. Be sure to replace {account_id}, {bot_id}, and {id} of that particular chat with the appropriate values from your account.
curl --location -g 'https://api.revechat.com/api/bot-chats/{account_id}/{id}' \
--header 'Authorization: eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50SWQiOAiIAAAAAAAAAAAAAA'Example:
curl --location 'https://api.revechat.com/api/bot-chats/8683034/2188814' \
--header 'Authorization: eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50SWQiOiI4NjgzMDM0Iiwic3ViIjoiYXV0aG9yaXphdGlvbiIsImV4cCI6MTc1ODI3OTA4OSwiaWF0IjoxNzU1Njg3MDg5fQ.o9l9YaVLF0DWSfbHTHKCrOfv7L4DouKgbLiWA9dm85I' \
--header 'Cookie: revechatLocaleCookie=en'View Success Parameter Here
{
"status": "success",
"message": "found",
"body": [
{
"aname": "Prime Bank Bot Test Afzal 2",
"ftype": 1,
"ttype": 0,
"from": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"userType": 1,
"to": "",
"type": 1945,
"body": {
"message": [
{
"id": null,
"type": "text",
"message": {
"text": "hello prime bank bot test afzal 2",
"goalId": null,
"attachment": null,
"validationType": null,
"dateFormat": null,
"timeFormat": null,
"numberOfRepeat": null,
"failureMessage": null,
"failedNode": null,
"attributeName": null,
"attributeValue": null,
"quick_replies": null,
"payload": null,
"email_payload": null,
"transferMsg": null,
"delay": null,
"heading_text": null,
"meeting_title": null,
"meeting_description": null,
"meeting_location": null,
"meeting_duration": null,
"meeting_timezone": null,
"success_msg": null,
"slot_not_available_msg": null,
"availabe_datetime": null,
"api_config": null,
"chatRoutingDept": null,
"crmAccountId": null,
"crmEvent": null,
"crmFilter": null,
"crmFields": null,
"crmDefaultFields": null,
"condition": null,
"file": null,
"apiId": null,
"allowedFileTypes": null,
"maxFileSize": null,
"saveAs": null,
"chatCloseMessage": null,
"notificationMessage": null,
"numberOfResponse": null,
"unlimitedResponse": null,
"knowledgebaseList": null,
"allowFeedback": null,
"allowViewSource": null,
"sources": null,
"feedbackValue": null,
"transferOfflineMsg": null,
"formUUID": null,
"submitted": null,
"formCard": null,
"textAreaSize": null,
"validationRegex": null,
"minCharacter": null,
"maxCharacter": null,
"nodeIdIfOffline": null,
"nodeIdIfOnline": null,
"minValue": null,
"maxValue": null,
"numberDataType": null,
"otpCodeDigitCount": null,
"otpValidityDuration": null,
"defaultJumpNodeId": null,
"dynamicAttribute": null,
"dataFormat": null,
"dynamicActionType": null,
"dynamicButton": null,
"dynamicQuickReply": null,
"dynamicCarousel": null,
"dynamicText": null,
"latitude": null,
"longitude": null,
"address": null,
"locationName": null,
"flowId": null,
"scriptId": null,
"repeatDuraion": null,
"numberOfAutoRepeat": null,
"repeatMessage": null,
"repeatMaxOutNode": null,
"triggerFlowWhenRepeatMaxOut": null
},
"sendingDelayMillis": 0,
"updatedVersion": null,
"translatedVersion": null
}
],
"sentBy": "Agent",
"timestamp": 1749883335605,
"messageId": "df398350-e726-48d0-9d00-5fd997fca4bb",
"deliveryStatus": "READ",
"senderName": "prime bank bot test afzal 2",
"senderPhoto": "BOT-Avatar-101.png",
"botId": "e9c10cea-0263-4f6d-822f-83a4c97e6fa0"
},
"account": "8683034",
"timestamp": 1749883335605,
"chatType": 0,
"deliveryStatus": "READ",
"isDeleted": false,
"mentionedUserNames": null,
"storyId": null,
"isPageAdmin": false,
"isHidden": false,
"isEdited": false,
"isLiked": false,
"deleteTimestamp": null,
"hideTimestamp": null,
"deletedBy": null,
"hideBy": null,
"deleterType": null,
"hiderType": null,
"isTriggeredMsg": false,
"refer": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"senderName": "prime bank bot test afzal 2",
"senderPhoto": "BOT-Avatar-101.png",
"senderEmail": null,
"reason": null
},
{
"aname": "Prime Bank Bot Test Afzal 2",
"ftype": 1,
"ttype": 0,
"from": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"userType": 1,
"to": "",
"type": 1945,
"body": {
"message": [
{
"id": null,
"type": "text",
"message": {
"text": "Hello",
"goalId": null,
"attachment": null,
"validationType": null,
"dateFormat": null,
"timeFormat": null,
"numberOfRepeat": null,
"failureMessage": null,
"failedNode": null,
"attributeName": null,
"attributeValue": null,
"quick_replies": null,
"payload": null,
"email_payload": null,
"transferMsg": null,
"delay": null,
"heading_text": null,
"meeting_title": null,
"meeting_description": null,
"meeting_location": null,
"meeting_duration": null,
"meeting_timezone": null,
"success_msg": null,
"slot_not_available_msg": null,
"availabe_datetime": null,
"api_config": null,
"chatRoutingDept": null,
"crmAccountId": null,
"crmEvent": null,
"crmFilter": null,
"crmFields": null,
"crmDefaultFields": null,
"condition": null,
"file": null,
"apiId": null,
"allowedFileTypes": null,
"maxFileSize": null,
"saveAs": null,
"chatCloseMessage": null,
"notificationMessage": null,
"numberOfResponse": null,
"unlimitedResponse": null,
"knowledgebaseList": null,
"allowFeedback": null,
"allowViewSource": null,
"sources": null,
"feedbackValue": null,
"transferOfflineMsg": null,
"formUUID": null,
"submitted": null,
"formCard": null,
"textAreaSize": null,
"validationRegex": null,
"minCharacter": null,
"maxCharacter": null,
"nodeIdIfOffline": null,
"nodeIdIfOnline": null,
"minValue": null,
"maxValue": null,
"numberDataType": null,
"otpCodeDigitCount": null,
"otpValidityDuration": null,
"defaultJumpNodeId": null,
"dynamicAttribute": null,
"dataFormat": null,
"dynamicActionType": null,
"dynamicButton": null,
"dynamicQuickReply": null,
"dynamicCarousel": null,
"dynamicText": null,
"latitude": null,
"longitude": null,
"address": null,
"locationName": null,
"flowId": null,
"scriptId": null,
"repeatDuraion": null,
"numberOfAutoRepeat": null,
"repeatMessage": null,
"repeatMaxOutNode": null,
"triggerFlowWhenRepeatMaxOut": null
},
"sendingDelayMillis": null,
"updatedVersion": null,
"translatedVersion": null
}
],
"sentBy": "Visitor",
"timestamp": 1749883348739,
"messageId": "f5f69a05-1c71-4510-b4de-01868a093c2c",
"deliveryStatus": "READ",
"senderName": "#fe50a4daf"
},
"account": "8683034",
"timestamp": 1749883348739,
"chatType": 0,
"deliveryStatus": "READ",
"isDeleted": false,
"mentionedUserNames": null,
"storyId": null,
"isPageAdmin": false,
"isHidden": false,
"isEdited": false,
"isLiked": false,
"deleteTimestamp": null,
"hideTimestamp": null,
"deletedBy": null,
"hideBy": null,
"deleterType": null,
"hiderType": null,
"isTriggeredMsg": false,
"refer": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"senderName": "#fe50a4daf",
"senderPhoto": "",
"senderEmail": null,
"reason": null
},
{
"aname": "Prime Bank Bot Test Afzal 2",
"ftype": 1,
"ttype": 0,
"from": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"userType": 1,
"to": "",
"type": 1945,
"body": {
"message": [
{
"id": null,
"type": "gen_ai_response",
"message": {
"text": "Hello! How may I assist you today?",
"goalId": null,
"attachment": null,
"validationType": null,
"dateFormat": null,
"timeFormat": null,
"numberOfRepeat": null,
"failureMessage": null,
"failedNode": null,
"attributeName": null,
"attributeValue": null,
"quick_replies": [],
"payload": null,
"email_payload": null,
"transferMsg": null,
"delay": null,
"heading_text": null,
"meeting_title": null,
"meeting_description": null,
"meeting_location": null,
"meeting_duration": null,
"meeting_timezone": null,
"success_msg": null,
"slot_not_available_msg": null,
"availabe_datetime": null,
"api_config": null,
"chatRoutingDept": null,
"crmAccountId": null,
"crmEvent": null,
"crmFilter": null,
"crmFields": null,
"crmDefaultFields": null,
"condition": null,
"file": null,
"apiId": null,
"allowedFileTypes": null,
"maxFileSize": null,
"saveAs": null,
"chatCloseMessage": null,
"notificationMessage": null,
"numberOfResponse": null,
"unlimitedResponse": null,
"knowledgebaseList": null,
"allowFeedback": 0,
"allowViewSource": 0,
"sources": [],
"feedbackValue": null,
"transferOfflineMsg": null,
"formUUID": null,
"submitted": null,
"formCard": null,
"textAreaSize": null,
"validationRegex": null,
"minCharacter": null,
"maxCharacter": null,
"nodeIdIfOffline": null,
"nodeIdIfOnline": null,
"minValue": null,
"maxValue": null,
"numberDataType": null,
"otpCodeDigitCount": null,
"otpValidityDuration": null,
"defaultJumpNodeId": null,
"dynamicAttribute": null,
"dataFormat": null,
"dynamicActionType": null,
"dynamicButton": null,
"dynamicQuickReply": null,
"dynamicCarousel": null,
"dynamicText": null,
"latitude": null,
"longitude": null,
"address": null,
"locationName": null,
"flowId": null,
"scriptId": null,
"repeatDuraion": null,
"numberOfAutoRepeat": null,
"repeatMessage": null,
"repeatMaxOutNode": null,
"triggerFlowWhenRepeatMaxOut": null
},
"sendingDelayMillis": null,
"updatedVersion": null,
"translatedVersion": null
}
],
"sentBy": "Agent",
"timestamp": 1749883350592,
"messageId": "e6a20211-7521-4412-9791-19b1a4b41979",
"deliveryStatus": "READ",
"senderName": "prime bank bot test afzal 2",
"senderPhoto": "BOT-Avatar-101.png",
"botId": "e9c10cea-0263-4f6d-822f-83a4c97e6fa0"
},
"account": "8683034",
"timestamp": 1749883350592,
"chatType": 0,
"deliveryStatus": "READ",
"isDeleted": false,
"mentionedUserNames": null,
"storyId": null,
"isPageAdmin": false,
"isHidden": false,
"isEdited": false,
"isLiked": false,
"deleteTimestamp": null,
"hideTimestamp": null,
"deletedBy": null,
"hideBy": null,
"deleterType": null,
"hiderType": null,
"isTriggeredMsg": false,
"refer": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"senderName": "prime bank bot test afzal 2",
"senderPhoto": "BOT-Avatar-101.png",
"senderEmail": null,
"reason": null
},
{
"aname": "Prime Bank Bot Test Afzal 2",
"ftype": 1,
"ttype": 0,
"from": "54cfe50a-48a9-4daf-8924-940850b0f53c",
"userType": 1,
"to": "",
"type": 1945,
"body": {
"message": [
{
"id": null,
"type": "text",
"message": {
"text": "what is prime bank?",
"goalId": null,
"attachment": null,
"validationType": null,
"dateFormat": null,
"timeFormat": null,
"numberOfRepeat": null,
"failureMessage": null,
"failedNode": null,
"attributeName": null,
"attributeValue": null,
"quick_replies": null,
"payload": null,
"email_payload": null,
"transferMsg": null,
"delay": null,
"heading_text": null,
"meeting_title": null,
"meeting_description": null,
"meeting_location": null,
"meeting_duration": null,
"meeting_timezone": null,
"success_msg": null,
"slot_not_available_msg": null,
"availabe_datetime": null,
"api_config": null,
"chatRoutingDept": null,
"crmAccountId": null,
"crmEvent": null,
"crmFilter": null,
"crmFields": null,
"crmDefaultFields": null,
"condition": null,
"file": null,
"apiId": null,
"allowedFileTypes": null,
"maxFileSize": null,
"saveAs": null,
"chatCloseMessage": null,
"notificationMessage": null,
"numberOfResponse": null,
"unlimitedResponse": null,
"knowledgebaseList": null,
"allowFeedback": null,
"allowViewSource": null,
"sources": null,
"feedbackValue": null,
"transferOfflineMsg": null,
"formUUID": null,
"submitted": null,
"formCard": null,
"textAreaSize": null,
"validationRegex": null,
"minCharacter": null,
"maxCharacter": null,
"nodeIdIfOffline": null,
"nodeIdIfOnline": null,
"minValue": null,
"maxValue": null,
"numberDataType": null,
"otpCodeDigitCount": null,
"otpValidityDuration": null,
"defaultJumpNodeId": null,
"dynamicAttribute": null,
"dataFormat": null,
"dynamicActionType": null,
"dynamicButton": null,
"dynamicQuickReply": null,
"dynamicCarousel": null,
"dynamicText": null,
"latitude": null,
"longitude": null,
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}Any questions? Please email us at [email protected]
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