Brain AI Action in Chatbot

After training your chatbots with different materials, now it is time to implement it in chatbot. We have brought a new Gen Ai action using which businesses can reply to any open-ended queries (related to the training material).

How the Brain Ai Action works?

To use generetive ai, you have to add the new Gen Ai action in a node you think will best serve your customers. After adding the action, click to expand, then you have to-

• Select a knowledge base from the drop down(green box). Only those knowledge bases which are trained can be selected.
• Next you can limit the number of query response by adding a number. After chatbot provides that many knowledge base generated response, the flow will continue to other nodes or action
• In this action, users can also add quick replies to direct them to different parts of the flow.