REVE Chat is a business messaging platform built for omni channel customer communication
Deliver a conversational experience with the help of digital engagement tools like co-browsing, video chat, and live chat
Omni Channel MessagingStreamline all customer conversations under real time engagement platform to deliver a consistent omnichannel messaging experience.
Co-BrowsingCo browse with your clients to provide real time sales and support assistance via customer communication platform.
Video ChatBoost customer satisfaction by delivering faster support with digital engagement tools like video chat.
Live ChatInteract with your website visitors in real time and fix their queries with REVE Chat’s business messaging platform.
Co-browsingCollaborate with your customers in real time with the best digital engagement solution. Guide customers through complex form fill up or application process without any hassle of extra downloads.
Learn more about Co-browsing
Facebook messengerDeliver instant engagement and better social support with Facebook messenger. With the best in app messaging platform, give ways to customers to reach you and grow your social audience.
Learn more about Facebook messenger
AI chatbotsImplement digital engagement tools like chatbots to engage customers 24×7 and deliver instant response to their sales & support queries. Scale your support with bots to manage a higher volume of conversations without additional costs.
Mobile SDKUse REVE Chat’s mobile SDKs available for iOS and Android platforms, to implement in-app messaging support for your users. Drive higher engagement and user retention with in-app messaging platforms.
Visitor notesImplement the best customer communication platform to provide better insights to support reps by adding notes about specific conversations. It helps in successful follow up for sales or technical support.
Messaging appsManage all your conversations across messaging channels like Skype, Viber, and Telegram all with REVE Chat’s omni channel messaging platform.
Empower your team with AI enabled omnichannel customer engagement platform. Deliver personalized solutions by combining co-browsing with video chat and improve the first contact resolution.
Use video chat for product demos during the onboarding process to communicate the core brand positioning. Conveying complete product details makes a positive impact on sales.
Deploy AI enabled chatbot to automate your sales & support FAQs. Bot resolves the simple queries and transfers the complex ones to the human agents and provides the best of live chat and chatbot support.
Map your customer journey to collect real time insights. Based on insights and behavior deliver instant answers with proactive chat triggers.
Developer APIIntegrate your business apps for in-app messaging using REVE Chat’s developer API. Transfer your customer conversations and information across your other apps for managing workflow seamlessly
Canned ResponsesSave answers for the common questions asked by the customers. Canned responses help in answering customers queries instantly, reduce the resolution time and improve customer experience.
Trusted domainsPrevent automatized domains to initiate chat conversations and manage specific domains that are approved and secured. The unauthorized domains will be restricted to initiate a chat.
Branding and customizationCustomize your live chat widget to match your website branding. Set personalized greetings and business messages to engage visitors to set expectations. Manage your customer interactions seamlessly with REVE Chat’s customer engagement.
QueuingSet a specific wait time and queue the incoming chat requests when the support agents are busy. Queuing gives the visitors a better idea about the total response time without getting annoyed.
Department ManagementDirect the chat requests on your website to the right departments in order to reduce the response time. Quick assistance by the right agents enables better customer satisfaction among your visitors.
Provide real time assistance to your customers across Facebook messenger, website, messaging apps with REVE Chat’s customer engagement solution. Help your agents to provide quick resolution across all channels for better customer engagement management
Allow the support and sales team to collaborate with the customer’s browser in real time for fixing the queries effectively. Instant customer support helps visitors to build trust and improves your brand loyalty.
Gain insights about your website visitors and engage them on the best customer communication platform. Delivering quick assistance improves customer experience and increases sales conversions.
REVE Chat’s customer engagement brings all your social customer support across Facebook Messenger and messaging apps with a suite of customer engagement tools to deliver better support to your customers.
Easy Setup. No Credit Card Required.
