This is the panel that gives administrator to give further option to customize the system.

Live Chat Features

• Voice Call
• Video Call
• Disable Visitor's Camera
• Screen Sharing
• Co Browsing
• Co Browsing by Code

Bot Navigation Features

• Human Handover
• Direct Voice Call with Agent
• Direct Video Call with Agent

Other Features

• Queuing
• Chat Acceptance Time
• Average Queue Time
• Sneak Peek
• Email Chat Conversation
• Auto Email Chat Transcript
• Print Chat Conversation
• Chat auto accept
• Enable proactive click to call

Any questions? Please email us at [email protected]