Voice & Video Call

How to enable voice & video chat ?

Step 1: In order to enable a video chat solution, you have to log in to your dashboard -> click the Customization menu -> go to Widget Features option.

Step 2: Enable the Voice & Video call option -> Save the changes by clicking the Save option at the bottom of the page.

Where to find Audio/ Video chat option?

When your agent initiates video chat and the visitor accepts it, the icon appears on the top right side of the chat window.

Any questions? Please email us at [email protected]

Any questions? Please email us at [email protected]