Custom Message
This section allows administrative users to customize the message as per business need and how they want to interact with the users.
Welcome Message: It will be displayed to the user before starting of the chat.
Queuing Message: When all agents are engaged with other customers and customer moves to queue, then this message will show.
Waiting Message: The message when customer is waiting to chat with the agent.
Busy Message: This message will show when agents are busy and partner wants to enable offline message before the customer leaves.
Offline Message: This message will show when agents are offline or outside business hours.
Any questions? Please email us at issue.support@revechat.com or scan to chat with us.
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