9 Most Common Customer Service Mistakes (and How to Fix Them)

Providing excellent customer support is no longer a choice, it has become a necessity.  56% of people would stop doing business with a company if it offered a poor customer service experience.   This shows how not maintaining the standards of customer service is something that can affect organizations in many ways.  On the other hand, … Continue reading 9 Most Common Customer Service Mistakes (and How to Fix Them)