Detailed Chat Reports

The ‘Chat History‘ under ‘Reporting & analysis’ section will help you to get an idea about the quality of the overall support service. 

‘Chat History’ offers the below mentioned information:

  1. Visitor’s name
  2. Visitor’s email
  3. The date of initiated chat
  4. Agent name
  5. Duration of each chat session
  6. Detailed conversation history

REVE Chat- Total Chat History


Download and print chat reports

You can also download the detailed chat reports in PDF, Excel formats by clicking on the ‘PDF’ and ‘Excel’ buttons placed just under the ‘Detail Chat’ heading. To print the chat reports, click on ‘Print’ button. 

REVE Chat-Download and Print Chat History

Exact matches only
Search in title
Search in content
Search in posts
Search in pages
Filter by Categories
Best Practices
Co browsing
Customer Engagement
Customer Experience
Customer Loyalty
Customer Needs
Customer Relationship Management
Customer Retention
Customer Service
Financial Industry
Lead Generation
Live Chat
Social Media
Video chat

Not sure what you are looking for? Check out some of our top features

Not sure how to get stated? Check our Support section or email us at [email protected]

Copy link