Introducing a new way to guide your customers and provide real time support with Co-browsing

Enterprise Live Chat Software for
Premium Customer Experience

Gain actionable insights with real time collaboration,
advanced analytics and intelligent routing.

Easy setup. No Credit Card Required

Trusted by businesses across the globe

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Real-Time Collaboration

REVE Chat offers complete website engagement platform that delivers real-time, measurable and truly personalized customer experience on your website. Along with live chat, agents can engage with customers using video chat and co-browsing to provide virtual assistance for sales and support and enhance customer experience and reduction in customer service costs.

Real-Time Collaboration
On-Premise

On-Premise or Cloud Deployment

Implement REVE Chat, an enterprise live chat solution, with flexible deployment as per your business needs either on premise or on cloud. REVE Chat provides multiple options of on-premise of cloud deployment so that businesses can keep their data and applications secured and protected based on polices and standards they follow.

Advanced Customization

Advanced customization lets you to take leverage of best-in-class functionalities to facilitate an aesthetically appealing UI experience. You can customize it as per your brand style theme to engage your site visitors and offer them a familiar experience to match the look and feel of your website.

Advanced Customization
Intelligent Routing

Intelligent Routing

Configurable advanced chat routing options to make sure the chat requests are routed to the right agent in timely manner. Route chats to agents based on various parameters like idle time, previous chat history, departments and demography. This helps in providing a faster response time with improved customer chat experience

Advanced Analytics

Advanced Analytics

REVE Chat offers complete analytics to track and understand visitor behaviour on your website. Agents can track website visitor journey, chat history, visitor location etc. for providing better support. Agent analytics helps businesses to understand their agents’ performance, customer feedback and chat support effectiveness across multiple channels.

security

Highly Secured

With REVE Chat, all chats are encrypted and every session is secured. Each chat session is encrypted with 256 bit SSL protocol. REVE Chat, an enterprise live chat solution, keeps their customers data in a highly secured Tier 4 data centre with industry standard PCI, ISO27001 compliance.

Integrate REVE Chat to your business apps in one click

Make data driven business decisions

Increased sales conversion

Offer excellent customer support by adding live chat facility on your ecommerce website and convert online store visitors into customers.

Reduction in service cost

On your ecommerce website, live chat agents can efficiently handle multiple visitors at a time which reduces the overall service cost.

Engage proactively

Don't wait for customers to reach you. Proactively engage with them for offering help regarding your offerings.

Bulid brand loyalty

Excellent customer service on your ecommerce website helps to build good relationships with customers and makes them loyal.

Start engaging your visitors with
REVE Chat in a few minutes.

Sign Up For 14 Days Free Trial
No Credit Card Required. Easy Setup
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